Assistant Office Manager (2 Years Dental Experience Required) - Hamilton Lakes Dentistry - Lombard, IL

Permanent Dental Assistant Job

Lombard, IL

Job Description

About Us:
At Hamilton Lakes Dentistry, we believe in creating a spectacular experience for both our patients and our team members. Our fee-for-service model allows us to provide high quality personalized care in a beautiful and modern office setting, as well as offer extensive personal and professional development for our amazing staff.
Responsibilities:

Assist in training, mentoring, and supervising front office staff.
Handle patient inquiries, concerns, and complaints with professionalism and empathy, ensuring a high level of patient satisfaction.
Follow Perfect Day Schedule templates to build a balanced schedule with a mix of procedures that achieves daily production goals.
Maintain a collection rate at 98% of production by effectively managing the revenue cycle (collecting at time of service, working insurance aging reports, sending statements, making collection calls to past due accounts).
Ensure patient referral program is effectively attracting new patient leads.
Assist the Practice Manager with special projects and initiatives as needed.

Qualifications:

Strong leadership abilities with a focus on teamwork
Excellent communication and interpersonal skills
High level of accountability and a desire to grow professionally
Minimum 2 years of experience in a dental office

Benefits:

Dental Insurance
Health Insurance
Generous PTO policy
Monthly Bonus
Professional Development Opportunities

Job Type: Full-time
Pay: $27.00 - $32.00 per hour
Expected hours: 32 – 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Professional development assistance
Retirement plan

Schedule:

Monday to Friday
No weekends

Work Location: In person

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