Dental Office- Front Desk Receptionist - Excel Dental - Pomona, CA

We are interviewing RELIABLE and PROFESSIONAL candidates for the position of dental receptionist for our busy privately owned practice. Interested candidates should have knowledge of dental insurance, scheduling, billing, and insurance verification. This position is ideal for experienced RDAs or DAs that now want to work at the front. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities

Greet and welcome guests as soon as they arrive at the office

Insurance verification
Schedule and confirm patient appointments
Fill open spots in schedule quickly and efficiently
Take patient payments and copays and schedule follow-up appointments
Handle phone calls from patients, specialists, dental labs, etc.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Order front office supplies and keep inventory of stock
Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills

Friendly outgoing personality
Knowledge of Dentrix and Microsoft Office is a must
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize task

Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:

Paid sick time
Paid time off

Schedule:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 5 years (Required)
Computer Skills: 5 years (Required)
Dental office experience: 5 years (Required)

Work Location: In person

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