Dental Front Office Manager- 1 year req - Drs. Bradford & Catchings Inc. - Fishersville, VA

Permanent Dental Receptionist / Front Desk Job

Fishersville, VA

Job Description

Job Overview:Position available in October 2024. We are seeking a dedicated, courteous Front Office Manager to serve as the first point of contact for our office and to oversee the daily operations of our front desk and reception area. The ideal candidate will have a strong background in customer service, interpersonal relations, and computer skills.
Responsibilities:- Manage all aspects of the front office operations including patient check-in/out, appointments, and inquiries.- Supervise front desk staff and provide training and support as needed.- Ensure exceptional patient services are provided at all times.- Handle patient concerns and resolve issues promptly to ensure patient satisfaction.- Maintain the schedule and guide the schedule so that we have the smoothest running day possible.- Collect payments, post payments and close out the end the day in billing and accounting processes.- Utilize phone systems efficiently to handle incoming calls and messages.- Coordinate with housekeeping and maintenance.
Requirements:- Courteous front desk office personel to serve as the first point of contact for patients
- Should have at least 1-2 years experience.- Excellent customer service and communication skills.- Proficiency in using front desk software.
- Learns new software quickly.- Strong organizational and multitasking abilities.- Knowledge of deposit and balancing end of day for close out- Maintains office equipment
Job Type: Full-time
Pay: $18.05 - $21.74 per hour
Expected hours: 40 per week
Benefits:

Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Schedule:

10 hour shift
Day shift
No weekends

Work Location: In person

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