Dental Front Desk Representative - Dentists of Scottsdale - Scottsdale, AZ

Permanent Dental Receptionist / Front Desk Job

Scottsdale, AZ

Job Description

Benefits/Perks

Competitive salary
401k & Health Benefits
Great team environment
Ongoing training
Employee Discount
Job Summary We are seeking a friendly and service-oriented Dental Front Desk Representative to join the team at Dentists of Scottsdale. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, text patients from our texting platform, present treatment plans and collect payments. The ideal candidate has a cheerful disposition, excellent communication, reliable, on time, computer skills and is capable of multitasking. Willing to learn is a must! You will be using these programs: Dentrix Dental Charting Program Modento Patient Communication Tool Clover Payment Processing Mango Voice & Fax Pearly Payments Care Credit & other financing options Responsibilities

Greet customers as they arrive and provide an excellent customer experience
Answer phone calls, texts and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications

Two or more years of experience as a receptionist or similar role is preferred but not required
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and Dentrix scheduling software
Excellent multi-tasking skills

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