Dental Unit Coordinator - Dental Clinics, College of Dentistry - University of Illinois - Chicago, IL

Permanent Dental Hygienist Job

Chicago, IL

Job Description

Dental Unit Coordinator - Dental Clinics, College of Dentistry

Hiring Department: Dental Clinics
Location: Chicago, IL USA
Requisition ID: 1028416
FTE: 1
Work Schedule: Monday - Friday
Shift: Days
# of Positions: 1
Workplace Type: On-Site
Posting Close Date: December 24, 2024
Salary Range (commensurate with experience): $31.05 - 32.90 / Hourly Wage
About the University of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

Under the supervision of the Managing Partner (MP) in the Pre-Doctoral Group Practice Clinics, the dental unit coordinator is responsible for services in the areas of patient care coordination, student education support, and clinic management. The dental unit coordinator is responsible to ensure that each constituents needs are met in each area which are students, faculty, patients, staff and administration. Duties & Responsibilities:
Patient Care Coordination

Assign and reassign patients to DDS and IDDP students as directed by MP; coordinate process for inactivating or dismissing patients and sends appropriate letters as needed. At the direction of the MP organize the transfer of patients from graduating students to others, ensuring that each patient assignment is addressed.
Triage patient concerns/complaints and confer with the Managing Partner on issues of a serious nature.
Contact patients as needed and write notes in the Axium record.
Ensure that there is a phone line with voice mail to provide to patients; reviews and triages messages left for Managing Partner’s attention.
Assign faculty coverage daily with Managing Partner’s Guidance and confer with the Managing Partner in advance to consider blocking chairs if not enough faculty supervision is present.
Ensure that urgent care and screening patients have student assignments (each session).

Student Education Support

Create a file for each student and meet with individual students periodically to review their patient management efforts including overdue patients, aged balances, unapproved reports, patient complaints and discuss needs for patient assignments and provide the information to the MP to support student patient management grades.
Responsible for collection of student grades and evaluations at the end of each semester in document form.
Meet as needed with Managing Partner to discuss ongoing clinic issues, reports on student meetings, reports on student attendance, production, staff and patient issues.

Clinic Management

Responsible for monitoring attendance of faculty and students and maintains documentation of attendance for record purposes and provides a monthly report to the MP.
Monitor all clinic areas, for cleanliness, disrepair, and compliance with all regulatory and licensing standards and report issues to dental assistants, housekeeping, or maintenance, as needed, and copy the Managing Partner on the request
Posts daily and/or verifies patient account payment received via mail from third party payers or patients or through direct interaction with the patient.
Provides point of contact for inquires concerns and solutions related to patient’s services and account issues.
Perform data entry of various transactions associated with the collection of revenues for patient care services and patient demographic data.
In accordance with College guidelines, monitors patient accounts receivable balances and makes adjustments to account balances, when indicated.
Confirms the validity and accuracy of patient care transactions and submits claims to third party payers for services rendered.
Run and prepare standardized reports for managing partner on a weekly basis (i.e. production, unapproved procedures, patient not seen etc.)
Attend all meetings as requested or approved by the MP.
Fill in front desk area in the absence of a fiscal clerk.
Perform other related duties and participate in special projects as assigned.


Minimum Qualifications Required:

Two years (24 months) of experience comparable to that performed at the Dental Clinic Clerk II level of this series.


Preferred Qualifications:

Experience with electronic health record
Ability to communicate in English and Spanish
Dental Knowledge


To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation

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