Dental Hygiene Coordinator - Fairport Family Dental - Fairport, NY

Permanent Dental Receptionist / Front Desk Job

Fairport, NY

Job Description

Overview:We are seeking a highly organized and customer-focused individual to join our team as a Hygiene Coordinator. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our front desk.
Duties:- Greet and welcome visitors in a professional and friendly manner- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members- Schedule appointments and manage the calendar for meetings and events- Perform data entry and maintain accurate records
- Submit electronic insurance claims and send electronic bills
- Collect payments and preforming general accounting task- Handle customer complaints or issues with professionalism and empathy
-Implement hygiene recall and reactivation through scheduling and confirming
Qualifications:- Strong computer literacy, including proficiency in Dentrix Dental Software and Excel- Excellent customer service skills with a friendly and approachable demeanor- Prior experience in a dental office is required- Ability to multitask and prioritize tasks effectively- Exceptional organizational skills with keen attention to detail- Strong written and verbal communication skills- Familiarity with phone systems and proper phone etiquette
We offer competitive compensation and benefits packages. Compensation is negotiable for person with their RDH degree. This position is 34 hours/week Monday thru Wednesday is 7:30am - 5pm. Thursday is 6:30am-3:30pm.
If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Hygiene Coordinator. Learn more about us at FairportFamilyDental.com.
Job Type: Full-time
Pay: $28.00 - $33.00 per hour
Expected hours: 34 per week
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

No weekends

Experience:

Dental Office: 4 years (Required)

Work Location: In person

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