Front Desk Position at Dental Office - Happy Smile Dental & Associates LLC - South Orange, NJ

Are you an experienced professional with a passion for providing exceptional patient experiences in a dental office setting? We are seeking a skilled Front Desk Associate to join our team at Happy Smile Dental & Associates in South Orange, NJ. The ideal candidate must have a minimum of 2 years of experience working in a dental office as front desk, a strong understanding of dental claims and insurance processes, and preferably, experience with Open Dental EHR software.
Responsibilities:
- Greet patients warmly and ensure a positive first impression of our practice.
- Efficiently manage patient appointments, scheduling, and follow-up to optimize the patient flow.
- Handle incoming calls, addressing patient inquiries, scheduling appointments, and addressing urgent matters.
- Verify insurance coverage and communicate benefits to patients.
- Process and manage dental claims, ensuring accurate submission and timely reimbursement.
- Utilize Open Dental EHR to manage patient records, appointments, and billing.
- Maintain a professional and organized front desk area, ensuring cleanliness and tidiness.
- Collaborate with the dental team to provide a seamless patient experience from check-in to check-out.
- Collect and record patient information accurately and ensure all necessary forms are completed.
Qualifications:
- MUST have a minimum of 2 years of experience working in a DENTAL OFFICE FRONT DESK ROLE!
- Strong knowledge of sending dental claims and posting insurance payments
- Preferably experienced with Open Dental EHR software or similar dental practice management software.
-Dental assisting experience is advantageous
- Excellent communication skills, both verbal and written.
- Personable and friendly demeanor with a focus on exceptional patient care.
- Highly professional, reliable, and self-motivated individual.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficient in using computer software for scheduling, record-keeping, and communication.
Benefits:
- Competitive compensation package based on experience.
- Opportunities for professional growth and development within our expanding practice.
- Positive and collaborative work environment with a supportive team.
If you are an experienced Front Desk Associate who is enthusiastic about providing top-notch patient care, we invite you to apply. Please submit your resume along with a cover letter detailing your relevant experience to Happysmilesnj@gmail.com. We look forward to welcoming an exceptional candidate to our dental family at Happy Smile Dental & Associates!
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: No more than 40 per week
Benefits:

401(k)
Paid time off

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

Read More