Princess Dental Staffing
Dental Front Desk Manager - Back 2 Basics Dentistry - Clarksville, TN
- Permanent Dental Receptionist / Front Desk Job
- Clarksville, TN
Job Description
About Us: Back 2 Basics Dentistry has been a cornerstone in the Clarksville community for over 25 years, providing exceptional dental care with a personal touch. We prioritize honesty, respect, communication, and compassion to deliver superlative results for our patients. Position Type: Full-Time.
Responsibilities:
As a Patient Care Coordinator at Back 2 Basics Dentistry, you will play a crucial role in ensuring our patients have a seamless and positive experience throughout their dental care journey.
Your responsibilities will include:
Patient Interaction:
Discussing treatment plans and addressing patient queries with clarity and empathy.
Assisting patients in navigating their experience within the practice.
Administrative Tasks:
Answering phones and managing patient inquiries.
Scheduling appointments efficiently and coordinating with the dental team.
Handling insurance-related tasks and other data collection as necessary.
Accurately posting charges and collecting funds from patients.
Leading the team for the Optimal Patient Experience and workday
Communication and Problem-Solving:
Utilizing exceptional communication skills to facilitate smooth communication between patients and the dental team.
Proactively identifying and resolving issues to ensure patient satisfaction.
Dental Terminology and Computer Skills:
Demonstrating knowledge of dental terminology to effectively communicate with patients and dental professionals.
Comfortably navigating computer systems to input and retrieve relevant patient information.
Professional Demeanor:
Maintaining a pleasant smile and demeanor to create a welcoming atmosphere for patients.
Qualifications:
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a proactive approach to challenges.
Proficiency in dental terminology.
Comfort with computer systems and data management.
Previous experience in a dental or healthcare setting is preferred.
Join our team and be a part of a dental practice that values the well-being of both its patients and staff!
