Dental Receptionist - Hillcrest Dental Group - Southaven, MS

Permanent Dental Receptionist / Front Desk Job

Southaven, MS

Job Description

Seeking a self-motivated, customer service oriented dental professional for an expanding dental group practice. Excellence in interpersonal skills a must. At minimum, 12 months dental experience necessary. Experience with front office administrative work required. Dental insurance knowledge preferred. Enjoyment of a fast-paced environment.
Responsibilities include:

Patient check in and check out
Basic understanding of accounts receivable
Scheduling for multiple dentists and hygienists
Dental insurance verification and entry of benefits
Answering phone calls and handling patient requests
Ability to utilize Microsoft Word, Excel efficiency
Ability to prioritize tasks efficiently
Patience, Kindness, and spectacular Customer Service is top Priority

Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 36 – 40 per week
Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Retirement plan

Schedule:

12 hour shift
8 hour shift
Monday to Friday
Weekends as needed

Supplemental Pay:

Bonus opportunities

Application Question(s):

Please indicate which tooth #15 identifies?
You discover a missing tooth clause on a patient's dental insurance plan. What do you tell them this means?
You were delegated the task of verifying insurance eligibility prior to patient visits, and are struggling to complete the delegated task in a timely manner. How do you address this?

Experience:

Dental office: 1 year (Required)

Work Location: In person

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