- Permanent Dental Receptionist / Front Desk Job
- San Mateo, CA
Job Description
OverviewWe are seeking a friendly, experienced, goal-oriented & organized Dental Receptionist to join our team. We are a caring, quality-oriented dental practice located near downtown San Mateo (CalTrain Startion) and we see patients on Tuesdays, Wednesday, Thursdays and every other Saturdays. This important team member will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills and familiarity with dental terminology, codes, scheduling, treatment plan presentation and collections a the time of service. We use EagleSoft. Position starts immediately.
Responsibilities
Greet patients warmly and manage the front desk operations including treatment plan presentation, collection at time of service and scheduling future appontments.
Schedule appointments efficiently, ensuring optimal patient flow.
Maintain accurate patient records and manage electronic filing systems.
Process patient check-ins and check-outs efficiently.
Handle payment collections and insurance verifications.
Proficient with dental procedure codes.
Answer phone calls, reply to emails, respond to inquiries, and provide information about services offered.
Collaborate with dental staff to ensure seamless clinic operations.
Maintain cleanliness and organization of the front desk area.
Qualifications
Previous experience as a Dental Receptionist or in a similar administrative role within a dental practice is required.
Proficiency in using Eaglesoft.
Strong understanding of dental collection processes and procedure codes.
Excellent communication skills, both verbal and written, with a focus on customer service.
Able to receive feedbacks well and work collaboratively with each team member.
Ability to multitask in a fast-paced environment while maintaining attention to details.
Join our team to contribute to a positive patient experience while advancing your career in the dental field!
Job Types: Full-time, Part-time, Temporary
Pay: $23.00 - $30.00 per hour
Expected hours: 28 ââ¬â 40 per week
Schedule:
8 hour shift
Monday to Friday
Rotating weekends
Work Location: In person
