Orthodontic Treatment Coordinator/RDA (Dental Assistant) - Walnut Creek Orthodontics - Walnut Creek, CA

Permanent Dental Receptionist / Front Desk Job

Walnut Creek, CA

Job Description

SKILLS DESIRED

Reliable
Kindness
Hardworking

DESCRIPTION
We are seeking an individual with a positive attitude to welcome new patients to our practice as our treatment coordinator (TC). Prefer some experience at orthodontic/dental front office or previous dental assisting experience (RDA/DA). A willingness to learn together with a welcoming attitude is what we seek. Must have or be willing to obtain a dental radiograph/X-ray license. We will train you to fill this role and look forward to meeting you soon!
HOURS OF OPERATION AND HOURS PROPOSED
The position of treatment coordinator is full time and would include all of the clinical days and hours that we are open: Tuesday-Thursday and every other Friday (3.5 to 4 day schedule). A part time schedule is a possibility as well, but this type of arrangement must include afternoons during the after-school hours. No weekend hours.
Additional administrative days may be open with this role as well to complete their responsibilities.
MAIN RESPONSIBILITIES

Welcoming patients to the practice and educating them on orthodontics
Presenting orthodontic treatment plans and financial arrangements, including insurance estimates, to prospective patients
Answering patient questions pertaining to orthodontics, finances and insurances
Following up with patients after the orthodontic consultation through phone, text and email
Taking and uploading orthodontic records (photos, X-rays including panoramic and cephalometric radiographs) and digital scans to begin treatment
Submitting occasional insurance claims
Following up on patient balances
Answering patient calls, texts and emails and scheduling patients
Participating in office marketing events to promote office within dental community
Helping with various tasks to ensure smooth clinical flow of patients such as seating patients, opening duties and end of day closing duties, etc.

Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 48 – 55 per week
Benefits:

Continuing education credits
Paid sick time
Paid time off
Retirement plan

Schedule:

Monday to Friday
No weekends

Work Location: In person

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