Dental Administrative Assistant - Fremont Oral Surgery - ,

Permanent Dental Receptionist / Front Desk Job

Job Description

We are looking foran energetic, reliable, and responsible Administrative Assistant to join our team. A great candidate should be a team player with excellent communication skills and outstanding attention to detail.
Our core mission is to provide the best patient experience possible and build trusting relationships. In aligning with the core mission, the patient success coordinator's primary function is to help onboard patients efficiently by gathering the necessary information required for treatment.
Administrative Assistants set appointments and process referrals to ensure timely start of services. Also, the coordination of information between referring dental practices and patients to ensure treatment and patient information is accurate.
Primary Role and Responsibilities
Functional Tasks
Answer patients’ questions relating to treatment
Follow-up patient letters and phone calls
Prepare and fully complete patient chart information in preparation for insurance processing
Read and effectively explain EOB information to patients
Generate reports and schedule pending overdue treatments
Telephone and email follow-up to unscheduled treatment
Reception & Cashiering
Greet patients/parents upon check-in for appointments
Ensure patients confidentiality by adhering to HIPAA policies
Verify and update all patient/account data
Ensure digital charts are properly prepared with the correct forms and health alerts
Accept over-the-counter payments and balance the payment log at the end of the day
Communicate patient status to the clinical team, parents, or other family members
Skills and Experience we look for in great candidates!
Ability to communicate with others in a professional manner
Careful attention to detail
Motivating team player
Proficient in computer applications with the ability to learn new software
Preferred 2 years of dental experience.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to Commute:

Fremont, CA (Required)

Ability to Relocate:

Fremont, CA: Relocate before starting work (Required)

Work Location: In person

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