Senior New Patient Coordinator - Experienced Dental Assistants Wanted! - Garland K. Davis DDS - Rockville, MD

Permanent Dental Assistant Job

Rockville, MD

Job Description

Drive Patient Growth!

Is decreasing oral disease your passion? Garland Davis, DDS is on an ambitious mission to serve 10,000 patients a year with exceptional service and care. Our thriving, fee-for-service practice is seeking an experienced Senior New Patient Coordinator to be the first friendly voice welcoming new patients and fueling our growth. You will play a pivotal role in helping us increase our total number of active patients.

You'll Offer:

Proven expertise in building rapport and delivering exceptional customer service
Minimum 5 years of experience in a patient coordinator, marketing, or sales role (dental experience is required)
A strategic mindset with the ability to expand our reach and further the practice's mission
Results-oriented mindset with a consistent track record of meeting goals
Warm, friendly demeanor to make new patients feel at home
Eagerness to collaborate with the team for a seamless new patient experiences
Willingness to become proficient with computers and an openness to learning new software for tracking, analyzing, and optimizing marketing efforts
Exceptional relationship-building skills with a keen ability to identify customer motivations
Expertise in discussing patient finances and engaging in sales conversations
Results-driven attitude with a passion for winning and delivering value
Excellent communication skills via phone, email, and text
Bilingual English/Spanish is highly preferred
Extensive dental assistant experience preferred

Your Impact:

Phenomenal service during our patient's first interaction with our practice
Passionate enthusiasm for following up with patients that need dental care within 24-48 hours through multi-channel outreach and expert follow-up
Strong multi-tasking skills that can handling 200 new patient leads a month
Build strong relationships by connecting with potential patients, understanding motivations, and compellingly communicating our value
Meticulous attention to detail in collecting and recording patient information
Strategically expand our reach and spearhead opportunities for new patient acquisition
Leverage exceptional communication abilities to inspire and convert leads across channels
Expertly navigate treatment cost discussions and financial arrangements to reassure patients
Rigorously report marketing activities, analyze performance data, identify areas for improvement, and optimize conversion metrics
Embody a passion for achieving ambitious targets and creating win-win patient experiences

We're Offering:

Competitive Hourly Rate: $30 - $35 per hour
Lucrative Bonuses: 4% scaling bonus on total office collections
Comprehensive Benefits: Medical, Dental, Vision, 401(k) with match
Generous Paid Time Off and Holidays
Potential for Hybrid In-Office/Remote Work Schedule
Ongoing Training by Renowned Dental Industry Leaders

About Our Thriving Practice:

We are a privately-owned, fee-for-service, 8-operatory general practice with over 9,500 active patients committed to fostering a team-centered culture. Our skilled team is dedicated to collaboration, communication, compassion and growth. Join clinical professionals united in delivering exceptional patient care in a fast-paced, innovative environment.

Fee-for-service practice relying on robust marketing
No HMO, Medicaid, late evenings or weekends
Accept all PPOs, in-network with 3 major providers

Seize this opportunity to advance your dental career with a leadership team that values your skills. Join talented clinical professionals united in delivering exceptional patient care in a innovative environment. Apply now to be mentored by industry leaders and drive meaningful change in our community as our esteemed Senior New Patient Scheduling Coordinator!

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