Dental Front Desk Receptionist - Ballpark Family Dental - Dundee, MI

Permanent Dental Receptionist / Front Desk Job

Dundee, MI

Job Description

OverviewWe are seeking a highly organized and friendly Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our office. The ideal candidate will be the first point of contact for patients and clients, responsible for managing appointments, handling inquiries, and supporting the administrative functions of the office.
Duties

Greet patients and visitors warmly, providing a welcoming atmosphere.
Manage appointment scheduling and confirm patient visits using office software.
Answer phone calls and respond to inquiries in a professional manner.
Maintain patient records accurately, ensuring confidentiality and compliance with medical regulations.
Process patient information and insurance details efficiently.
Assist with billing inquiries and provide necessary documentation as needed.
Perform data entry tasks, including coding using ICD-10 standards when applicable.
Utilize office software (Eaglesoft) for managing patient records and appointments.
Maintain cleanliness and organization of the front desk area.

Skills

Strong organizational skills with attention to detail.
Proficient in office procedures and medical terminology related to dental or medical offices.
Experience with Eaglesoft is preferred but not required.
Ability to perform 10 key typing efficiently for data entry tasks.
Excellent communication skills, both verbal and written.
Ability to work independently as well as part of a team in a fast-paced environment.
Familiarity with coding practices is a plus.

Little about our practice: our owner recently bought the practice from a previous doctor so we are undergoing a rebranding process and are super excited to find the right team members to help us grow and help us continue a culture that values team members and puts each other over the bottom line. If you have a positive attitude and have a willingness to learn, this is a position to consider. We want our team members to enjoy coming to work and to enjoy conversing with us while we provide excellent dental treatment.
We utilize two companies that help with patient communication as well so you have more time to devote your personality to our patients and providing the best experience possible.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 38 per week
Benefits:

401(k)
401(k) matching
Employee discount
Paid time off
Paid training

Schedule:

Monday to Friday

Work Location: In person

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