Front Desk Dental Receptionist-Billingual - Riviera Family Dentistry of Mesquite - Mesquite, TX

Permanent Dental Receptionist / Front Desk Job

Mesquite, TX

Job Description

Job OverviewWe are seeking a dedicated and professional Front Desk Receptionist to join our team here at Riviera Family Dentistry. We are a patient centered dental office and work everyday to provide exceptional customer service to our patients. This role is essential in providing customer service and administrative support within a dental clinic environment. The ideal candidate will be responsible for managing front desk operations, ensuring patient satisfaction, and maintaining compliance with HIPAA regulations. Familiarity with Open Dental Software is highly desirable.
Duties

Greet patients and visitors warmly, providing a welcoming atmosphere.
Manage appointment scheduling, confirmations, and cancellations efficiently.
Handle incoming calls and inquiries, directing them to the appropriate personnel as needed.
Maintain patient records accurately while ensuring compliance with HIPAA regulations.
Process patient check-ins and check-outs, including collecting necessary information and payments.
Using software with Open Dental
Support the administrative team with data entry, filing, and other clerical duties as required.
Ensure the front desk area is organized and presentable at all times.

Qualifications

Previous experience in a front desk or receptionist role within a medical or dental clinic is preferred. .
Strong organizational skills with attention to detail and the ability to multitask effectively.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to maintain confidentiality and adhere to HIPAA guidelines at all times.
A positive attitude and willingness to work collaboratively within a team environment.
Billingual
Ability to perform well in stressful or time-sensitive situations, while maintaining quality and avoiding succumbing to stress
Ability to manage multiple tasks at once while maintaining focus and quality

Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 35 per week
Benefits:

Dental insurance
Employee discount
On-the-job training
Opportunities for advancement
Paid time off
Paid training

Schedule:

Every weekend
Monday to Friday

Experience:

Customer service: 2 years (Required)
Computer skills: 1 year (Required)

Language:

Spanish (Required)

Ability to Commute:

Mesquite, TX 75149 (Required)

Ability to Relocate:

Mesquite, TX 75149: Relocate with an employer provided relocation package (Preferred)

Work Location: In person

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