Dental Front Desk Receptionist - Sweet Smiles - Amarillo, TX

Permanent Dental Receptionist / Front Desk Job

Amarillo, TX

Job Description

Job SummaryWe are seeking a dedicated and organized Front Desk Receptionist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires proficiency in various office systems and a strong understanding of medical terminology, particularly in a dental setting.
Responsibilities

Greet patients and visitors warmly, providing a welcoming atmosphere.
Manage incoming calls with professionalism, demonstrating excellent phone etiquette.
Schedule appointments and manage the clinic's calendar efficiently.
Maintain patient records accurately using office software systems, including pen Dental.
Handle patient inquiries regarding services, insurance, and billing with clarity.
Ensure the front desk area is organized and stocked with necessary supplies.
Assist in administrative tasks as needed to support the medical office management team.
Collaborate with clinical staff to ensure seamless patient flow throughout the clinic.

Skills

Proficiency in computer systems and office software, with Open Dental or similar dental practice management software preferred.
Strong understanding of dental terminology related to dental practices.
Excellent organizational skills with attention to detail to manage multiple tasks effectively.
Demonstrated ability to maintain confidentiality and handle sensitive information appropriately.
Strong interpersonal skills to foster positive relationships with patients and team members alike.

Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 35 – 40 per week
Benefits:

Employee discount
Paid time off
Paid training

Medical Specialty:

Pediatrics

Schedule:

8 hour shift
Monday to Friday
No weekends

Work Location: In person

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