Dental Receptionist - GOLDEN MILE DENTAL CENTER - Pittsburgh, PA

Permanent Dental Receptionist / Front Desk Job

Pittsburgh, PA

Job Description

OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental clinic by providing exceptional customer service and administrative support. This position requires a strong understanding of medical terminology, proficiency in office management, and the ability to handle various tasks efficiently in a fast-paced environment.
Duties

Greet patients warmly and manage the check-in and check-out process.
Schedule appointments and manage the dental clinic's calendar effectively.
Maintain accurate medical records and patient information using electronic health record systems such as eClinicalWorks or Epic.
Answer phone calls with professionalism, addressing patient inquiries and concerns while demonstrating excellent phone etiquette.
Process patient payments and manage billing inquiries, including basic medical coding when necessary.
Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
Collaborate with dental staff to ensure seamless patient care and communication within the clinic.
Uphold confidentiality standards in accordance with HIPAA regulations.

Requirements

Previous experience in a dental or medical office setting is preferred.
Familiarity with medical records management and electronic health record systems (e.g., eClinicalWorks, Epic).
Strong understanding of medical terminology relevant to dentistry.
Excellent phone etiquette and communication skills.
Proficiency in office management tasks, including scheduling and administrative duties.
Knowledge of medical coding is a plus but not mandatory.
Ability to work effectively both independently and as part of a team in a busy environment.
Strong organizational skills with attention to detail.

If you are passionate about providing outstanding patient care and possess the necessary skills to thrive in a dental reception role, we encourage you to apply.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 36 – 40 per week
Benefits:

401(k) matching
Dental insurance
Free parking
Paid time off

Schedule:

Monday to Friday
No weekends

Ability to Commute:

Pittsburgh, PA 15239 (Required)

Ability to Relocate:

Pittsburgh, PA 15239: Relocate before starting work (Required)

Work Location: In person

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