Princess Dental Staffing
Dental Patient Scheduler - Fox Dental Associates - Dental Associates Group - Asheville, NC
- Permanent Dental Receptionist / Front Desk Job
- Asheville, NC
Job Description
Job Title: Dental Scheduling Coordinator Location: Fox Dental Associates
Type: Full-Time
About Us: Fox Dental Associates is a leading dental practice dedicated to providing top-notch dental care to our community. We pride ourselves on our patient-centered approach, state-of-the-art facilities, and our friendly and professional team. We are currently seeking a highly organized and motivated Dental Scheduling Coordinator to join our team.
Position Overview: As a Dental Scheduling Coordinator, you will be the first point of contact for our patients, ensuring a smooth and efficient scheduling process. Your role is crucial in maintaining our practice's workflow, ensuring that our dental professionals can deliver the highest level of care.
Key Responsibilities:
Schedule patient appointments, follow-ups, and consultations efficiently and accurately.
Manage the appointment calendar, optimizing the schedule to maximize productivity.
Confirm and remind patients of their appointments via phone, email, or text.
Handle patient inquiries, providing excellent customer service and addressing concerns promptly.
Coordinate with dental staff to accommodate urgent or emergency appointments.
Maintain patient records and update the scheduling system regularly.
Verify patient insurance information and assist with billing and insurance claims as needed.
Ensure a clean and organized reception area.
Assist with other administrative tasks as required.
Qualifications:
High school diploma or equivalent
Experience working in a dental office is required.
Customer Service experience is required.
Previous experience in a dental office or medical scheduling is highly preferred.
Excellent organizational and multitasking abilities.
Strong communication and interpersonal skills.
Proficiency in dental scheduling software is preferred.
Ability to handle sensitive information with confidentiality.
Customer-service oriented with a friendly and professional demeanor.
Ability to work effectively in a fast-paced environment.
What We Offer:
Opportunities for professional growth and development.
A supportive and collaborative work environment.
The chance to be a part of a practice that values patient care and excellence.
Join our team and contribute to making a positive impact on our patients' dental health and experience!
