Dental Front Desk Receptionist - Beam Dental Group, LLC - Fort Lee, NJ

Permanent Dental Receptionist / Front Desk Job

Fort Lee, NJ

Job Description

Job Summary
We are seeking a friendly, organized, and professional Front Desk to join our dynamic dental office team. In this role, you will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks that support the smooth operation of the office.
Our Strategy and Purpose
At Beam Dental Group, our mission is to provide exceptional dental care in a comfortable and welcoming environment. We are committed to promoting oral health and wellness through patient education, advanced technology, and personalized treatment plans. Our dedicated team strives to build lasting relationships with our patients, ensuring that each visit is a positive experience. We believe that a healthy smile is the foundation of overall health, and we are passionate about helping our community achieve and maintain optimal dental health.
Essential Duties and Responsibilities

Greet and check in patients in a warm, welcoming manner.
Schedule and confirm patient appointments, including follow-ups.
Answer phone calls, respond to inquiries, and assist with appointment scheduling.
Verify patient insurance information and process billing or payment details.
Maintain patient records, ensuring accuracy and confidentiality.
Assist with managing office supplies and ensuring the waiting area is tidy and well-organized.
Coordinate communication between patients, dental providers, and office staff.
Handle patient intake forms, updates, and necessary documentation.
Provide general administrative support as needed (e.g., filing, faxing, scanning).

Educational Requirements, Qualifications, and Trainings

Previous experience in a dental or healthcare office preferred, but not required.
Strong communication skills, both verbal and written.
Ability to manage multiple tasks in a fast-paced environment.
Basic knowledge of dental terminology and insurance processes is a plus.
Proficiency in office software (e.g., MS Office, dental management software).
A friendly and professional demeanor, with excellent customer service skills.

Computer and Software Requirements

Microsoft Office 365; Teams; Visio; and OneNote preferred.
Working knowledge of ADP and WFN a plus.
Ability to operate media equipment such as tablets, smartphones, and other electronic equipment
Ability to work with general office equipment
Ability to work with and understand databases a must and the ability to learn technical skills

Physical Requirements & Work Environment

Shall have essential physical skills; be able to run, squat, stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds (or ¼ of body weight).
Shall have adequate vision, reading, writing, documentation skills and hearing required to perform the essential functions of the job.
Must have enough endurance to perform tasks over long periods of time.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:

401(k)
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday
Weekends as needed

Experience:

Customer service: 1 year (Preferred)

Ability to Commute:

Fort Lee, NJ 07024 (Required)

Work Location: In person

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