Dental Receptionist - Metuchen Dental Group - Metuchen, NJ

Permanent Dental Receptionist / Front Desk Job

Metuchen, NJ

Job Description

Come join our team!
The primary purpose of the Front Desk position is to maximize provider schedules, greet patients, and ensure all necessary documentation and paperwork is present and up to date allowing patients to have the best experience possible.

Answer and return incoming calls in a professional manner.
Appropriately manage multiple incoming calls.
Schedule patient appointment in appropriate and timely manner in order to maintain full daily schedule and meet production goals
Concentrate on current day first, next day second; i.e an opening in a current day schedule takes priority.
Monitor/track Broken Appointments.
Notify clinical staff of changes in schedules.
Act as liaison between clinician and patient.
Greet patients immediately upon arrival in pleasant and positive manner.
Perform check-in procedures; obtain appropriate signatures for required documents.
Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office.
At check-out, collect payment from patient in the form of cash, credit card or check.
Discuss financial options with patients and enter into computer appropriately.
Confirm all charges from the day sheet against routing slips.
Able to perform “close out” procedures at end of day.
Attend morning huddles.
Able to independently run the office in the absence of the Lead.
Maintain cleanliness of front desk area, break area and waiting area.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
Abide by all PPE standards for administrative staff.
Customer service skills
Interpersonal skills
Confidentiality
EagleSoft
Punctuality
Must have at least 1 -2 year dental experience
Candidate must be willing to close 3 nights per week 8pm.

Benefits include: Health insurance partial reimbursement, PTO , Holidays and 401K match after 1 Year
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 35 – 38 per week
Benefits:

401(k)
Health insurance
Life insurance
Paid time off

Schedule:

10 hour shift
8 hour shift
Monday to Friday
Rotating weekends
Weekends as needed

Experience:

Customer service: 2 years (Required)
Dental receptionist: 2 years (Required)

Ability to Commute:

Metuchen, NJ 08840 (Required)

Ability to Relocate:

Metuchen, NJ 08840: Relocate before starting work (Required)

Work Location: In person

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