Princess Dental Staffing
Dental Front Desk Coordinator - Admired Smiles Dental Center PC - Jamaica Plain, MA
- Permanent Dental Receptionist / Front Desk Job
- Jamaica Plain, MA
Job Description
Benefits:
Simple IRA matching
Simple IRA
Paid time off
Job Summary: We are seeking a highly organized and customer-focused Dental Front Desk Representative to join our team. As the first point of contact for patients, you will be responsible for providing exceptional patient care, managing front office operations, and ensuring a smooth flow of patient appointments and services. Key Responsibilities:
Greet patients warmly and professionally, checking them in and out of appointments
Answer phone calls, responding to patient inquiries and scheduling appointments
Manage patient records including updating treatment plans
Coordinate and schedule appointments with dentists and hygienists
Verify patient insurance coverage and benefits, preparing necessary paperwork and claims
Handle billing and payment processing, resolving any discrepancies or issues
Maintain a clean and organized front office environment, ensuring a professional atmosphere
Provide general administrative support to the dental team, as needed
Develop and maintain relationships with patients, fostering a positive and welcoming experience
Requirements:
Dental Front office experience required; dental assisting experience preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities
Proficiency in dental software and electronic health records (EHRs)
Experience with dental insurance billing required; medical billing experience helpful
Basic math skills and attention to detail for accurate billing and payment processing
Ability to maintain confidentiality and handle sensitive patient information
Basic knowledge of dental terminology and procedures
Work Environment:
Our dental office is a busy, modern facility with a friendly and supportive team
The front desk is the hub of our office, requiring strong organizational and communication skills
Office Schedule: Monday: 8:00-5:00 Tuesday: 10:00-7:00 Wednesday: 9:00-5:00 Thursday: 8:00-5:00 3rd Saturday of every month: 8:45-4:15
ending times may vary depending on end of day responsibilities
**office hours change to 9:00-5:00 during summer hours If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity!
