Dental Treatment Coordinator - Impact Dentistry - Arlington, TX

Permanent Dental Receptionist / Front Desk Job

Arlington, TX

Job Description

Job Description: As a Dental Treatment Coordinator, you will play a key role in the success of our practice by assisting patients in navigating their treatment options, scheduling appointments, managing insurance verification, and ensuring a seamless patient experience from start to finish. You will be a vital part of the team, acting as a liaison between the dental providers and the patients.
Key Responsibilities:

Treatment Planning: Work closely with the dentist and dental hygienists to provide patients with detailed explanations of recommended treatment plans, answering any questions they may have.
Insurance Verification: Work with our verifications staff to get insurance benefits verified and assist with pre-authorizations to ensure coverage for necessary treatments.
Financial Counseling: Help patients understand their financial responsibilities, offer payment options, and provide information about financing solutions when necessary.
Scheduling Appointments: Coordinate and schedule patient appointments to ensure efficient flow and timely delivery of care.
Patient Communication: Communicate effectively with patients to follow up on appointments, confirm treatment details, and resolve any issues or concerns.
Documentation: Maintain accurate records and notes of patient treatment plans, insurance information, and financial agreements in the practice management software.
Patient Advocacy: Advocate for the patient’s needs and preferences while ensuring the practice’s guidelines are followed.
Collaborative Teamwork: Work alongside the front office staff, dental assistants, and clinicians to deliver the highest standard of patient care.

Qualifications:

2 +Years experience in a dental office, preferably in a treatment coordinator, or Specialty Treatment Coordinator roles. We will also accept a minimum of 1 year experience as an above average performer in a dental front office or dental receptionist role with treatment planning experience.
Knowledge of dental terminology, general dentistry, implant and/or oral surgery treatment procedures, and insurance processes and verbiage.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent communication and customer service skills.
Proficient in a dental software (Dentrix, Curve, Open Dental, etc).
Ability to build rapport and establish trust with patients.
High attention to detail and accuracy.
A positive, can-do attitude and a team-oriented mindset is a MUST!

Preferred:

2 years Dental Treatment Experience
Bi-Lingual in Spanish and English
Familiarity with insurance verifications
Understanding of and claims processing and end of Day processes.

Why Join Us?

Competitive salary, incentives and bonuses, and benefits package.
Supportive and friendly team environment.
Opportunities for career growth and development.
Continued education and training in the latest dental procedures and technologies.

How to Apply:
1) Please ensure you have thoroughly read the required qualifications and preferences listed above. If you are passionate about providing outstanding patient care and are ready to be part of an excellent dental team, we’d love to hear from you!
2) Do not apply through Indeed. Send me and email with a Subject line of "Treatment Coordinator " plus your name and put them in PDF format. Email your resume AND cover letter explaining why you are the ROCKSTAR Treatment Coordinator we are looking for to Brandie@MyImpactDentistry.com to apply.
Impact Dentistry is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:

Employee discount
Paid time off
Referral program

Schedule:

10 hour shift
No weekends

Supplemental Pay:

Bonus opportunities

Ability to Relocate:

Arlington, TX 76001: Relocate before starting work (Required)

Work Location: In person

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