Dental Front Desk Coordinator - Carewell Dental - Rutland, MA

Permanent Dental Receptionist / Front Desk Job

Rutland, MA

Job Description

Job Title: Dental Front Desk Coordinator
Job Summary:
We are seeking a highly organized and detail-oriented Dental Front Desk Coordinator to join our dental team. The successful candidate will be responsible for managing the front desk, scheduling appointments, handling patient communication, maintaining accurate records , filing dental insurance claims, payments and billing
*Key Responsibilities:*
- Greet patients, answer phone calls, and respond to messages in a friendly and professional manner
- Schedule appointments, manage calendars, and coordinate with dentists and hygienists
- Handle patient check-in and check-out processes, including collecting copays and updating records
- Maintain accurate and up-to-date patient records, including medical history and treatment plans
- Manage dental insurance claims, billing, and payments
- Assist with data entry, reporting, and other administrative tasks as needed
- Provide exceptional customer service and ensure patient satisfaction
- Maintain confidentiality and adhere to HIPAA guidelines
*Requirements:*
- 1-2 years of experience in a dental front desk or administrative role
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Proficient in dental software and Microsoft Office
- Excellent communication, organizational, and time management skills
- Ability to work in a fast-paced environment and multitask with ease
- Availability to work flexible hours of week.
*Preferred Qualifications:*
- Experience with dental insurance and billing
- Knowledge of OSHA and HIPAA regulations
- Certification in dental assisting or front desk administration (e.g., CDA, CPFDA)
If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application!
Join our team as a Front Desk Coordinator where you can utilize your administrative skills in a dynamic healthcare environment.
Job Types: Full-time, Part-time
Pay: $21.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:

401(k)
Flexible schedule
Paid time off

Schedule:

Monday to Friday

Experience:

Dental office: 1 year (Required)
Dentrix or any Dental Practice Mgmt Software: 1 year (Preferred)

Work Location: In person

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