Dental Front Desk Coordinator - Waban Dental Specialists Group - Newton Highlands, MA

Permanent Dental Receptionist / Front Desk Job

Newton Highlands, MA

Job Description

Come join our Administration team in our newly renovated front desk! We are looking for an experienced and motivated candidate to join our Multi-Specialty practice, and join our growing team. Our commitment to providing exceptional patient care starts with you. At the front desk, you are the first contact our patients have with the practice. We focus on outstanding communication with our team members, patients, and service providers. Your focus is on making the patients' dental experience second to none from the moment they enter the practice.
QUALITIES WE ARE LOOKING FOR:

Relationship building and customer service skills
Excellent organizational skills
Strong problem solving and negotiating skills
Ability to communicate professionally with patients on the phone and in person
Ability to communicate professionally with team members
Computer skills - must be familiar with dental programs, word, and excel
Positive attitude · Outstanding interpersonal skills
Phone etiquette: 3 years (Required)
Customer service: 3 years (Preferred)
Job related experience (Required)
Dental Experience

Duties include but are not limited to: Answer phone and schedule patients Maintain an efficient and effective schedule according to practice guidelines. Participate in morning meetings. Verify dental insurance. NP call intakes. Track and follow-up unscheduled visits Assist with practice marketing. Perform opening office and nightly close out tasks. Assist with daily and monthly reports.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Retirement plan

Schedule:

8 hour shift
Monday to Friday
Rotating weekends

Experience:

Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Dental office: 1 year (Required)

Work Location: In person

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