- Permanent Dental Receptionist / Front Desk Job
- Germantown, MD
Job Description
Job OverviewWe are seeking a dedicated and professional Concierge to join our team Dental team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The Concierge will assist with various administrative duties, including documentation review and patient service, while adhering to HIPAA regulations.
Responsibilities
Greet and assist clients with inquiries, providing excellent customer service at all times.
Manage appointment scheduling and coordinate patient services effectively.
Conduct documentation reviews to ensure accuracy and compliance with medical coding standards.
Maintain organized records and files in accordance with HIPAA guidelines.
Utilize computerized systems such as Dentrix for managing patient information and office management tasks
Experience
Previous experience in a Dental office setting is preferred, particularly in roles such as Dental Receptionist or Dental Office Management.
Familiarity with Dental practices.
Strong customer service skills with a proven track record of positive client interactions.
Proficient in using computerized systems for documentation and patient management.
Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
We invite qualified candidates who are passionate about providing outstanding service to apply for this exciting opportunity.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Dental terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person