Princess Dental Staffing

Dental Front Office Receptionist - Aloha Dental Center Inc. - âAiea, HI

Permanent Dental Receptionist / Front Desk Job

âAiea, HI

Job Description

**Company Overview:**
Are you looking for rewarding work improving the quality of life for members of our community? If so, we want to connect with you. We are Aloha Dental Center, dedicated to providing compassionate and high-quality healthcare to the people of Oahu for over 13 years.
**Position Overview:**
We are seeking a Part Time Front Office Receptionist to join our team. Our ideal candidate is caring, hardworking, reliable, and possesses excellent teamwork skills. This role is essential in ensuring that our patients receive the best possible care.
**What You Will Do:**
As the Front Office Receptionist, you will be responsible for a range of educational and financial tasks, including but not limited to:

Welcome patients as they arrive at the dental office.
Ensure a positive first impression and create a friendly atmosphere.
Answer incoming calls and respond to patient inquiries.
Schedule and confirm appointments over the phone.
Provide information on office policies, treatments, and general inquiries.
Schedule patient appointments
Collect new patient information, including personal details, insurance information, and medical history.
Update patient records as necessary.
Verify patient insurance coverage and benefits.
Assist with filing insurance claims and following up on unpaid claims.
Provide patients with cost estimates and payment options.
Collect co-pays and handle payment processing.
Maintain accurate and confidential patient files.
Ensure records are properly updated and stored according to HIPAA regulations.
Assist with light administrative duties, such as filing, faxing, and photocopying documents.
Maintain cleanliness and organization in the reception area and office.
Uphold a clean and professional appearance and create a welcoming, organized office environment.
Ensure that the reception area is neat and that patient-facing materials are up-to-date.

**What We Need from You:**
**Required Qualifications:**
- Prior customer service experience
- Knowledge and use of dental terminology
**Preferred Qualifications:**
- Prior experience working in a dental office
- Prior experience working as a medical receptionist
- Prior experience working with dental insurance
**Duties and Responsibilities:**
- Calculate fees for treatment
- Assist patients with financing options, insurance questions, and treatment concerns while maximizing insurance benefits
- Monitor production and collection goals
- Collect patient payments
- Assist with front office
- Answer telephones and schedule appointments
- Check-in/check-out patients and prepare charts
- Assist the Office Manager with necessary reports
- Assist with collections reconciliation and deposit preparation at the end of each day
- Attend and participate in staff meetings and team huddles
- Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Sterilization, Clinical, Quality Assurance, and Administrative Plans, Policies, Guidelines, Protocol, and Standards
**What We'll Offer You:**
- A culture that celebrates success and diversity
- A dedicated and supportive team
- Medical, Vision, and paid time off for full time positions
- Birthday bonus pay and holiday pay
**How to Apply:**
If you're enthusiastic about improving the quality of life in our community and meet the qualifications for this role, please send your resume and a cover letter to alohadentalcenter@gmail.com. Be sure to include "Front Office Receptionist Application" in the subject line.
We appreciate your interest in joining Aloha Dental Center in our mission to provide compassionate care to the people of Oahu. We look forward to hearing from you!
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 30 per week
Benefits: