Dental Assistant , 1 year + Experience required. - Plage Dentistry - Wilmington, NC

Permanent Dental Receptionist / Front Desk Job

Wilmington, NC

Job Description

Private Practice in Wilmington needs a Dental Assistant with experience and leadership qualities to be an asset to our team. MONDAY-THURSDAY 8-5 working hours.
As a Dental Assistant for our office, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Dental Assistants are a critical part of our mission because they not only support the patient, they provide the doctor with valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while "in the chair," and patient retention overall.
We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are all needed in our dynamic state-of-the-art practice environment.
Requirements for all Dental Assistants:

Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priority
Be present, engaged and ready to work
Take direction from the doctor, assist them with all dental procedures, and anticipate their needs
Take x-rays with DEXIS software.
Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes using Eaglesoft in SOAP note form.
Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patient’s appointment
Perform efficient and accurate procedures to help maintain the schedule and patient flow
Educate the patients and address their questions and/or concerns
Demonstrate good teamwork to deliver an extraordinary experience for every patient
Partner with the doctors, hygienists and support staff to maintain excellent patient service and integrity within the organization
Assist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products
Monitor the level of dental supplies and order accordingly.
Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly
Maintain patient confidentiality through HIPAA compliance
Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations
Complete all DA II Certificate requirements, highly recommended

Education/Certification:

Minimum of high school diploma or equivalent required
Current radiography certification required
Dental Assistant II certification, as required by state.
Current certification in Cardiopulmonary Resuscitation (CPR) preferred
Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred
Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

Experience in a professional environment with direct patient contact preferred
Excellent positive attitude and customer service skills
Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills
Possess exceptional interpersonal and relationship building skills, including conflict resolution skills
Strong organization, planning and analytical skills
Ability to multi-task and remain calm in a rapidly changing environment
Computer proficiency and the ability to learn new programs as required

Work Environment/Conditions:

Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood-borne pathogens
Potential of prolonged sitting and standing

Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Paid sick time
Paid time off
Uniform allowance

Schedule:

Day shift

Experience:

Dental assisting: 1 year (Required)

License/Certification:

X-Ray Certification (Required)

Ability to Commute:

Wilmington, NC 28403 (Required)

Ability to Relocate:

Wilmington, NC 28403: Relocate before starting work (Required)

Work Location: In person

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