Front Desk Dental Receptionist - Zenith Dental - Homestead, FL

Permanent Dental Receptionist / Front Desk Job

Homestead, FL

Job Description

Welcome to our private dental office, where our primary focus is on delivering comprehensive care and specialized dental implant services. Rooted in our core values of patient focus and quality care, we create an environment that prioritizes your well-being. We strive to build a harmonious work culture among our dedicated team to ensure a seamless and comfortable dental care for our patients.
Our dental office is actively seeking an experienced and friendly front desk person to join our team, with fluency in Spanish as a key requirement.
Responsibilities:1. Greet and welcome patients with a warm and friendly demeanor.2. Manage appointment scheduling, ensuring efficient use of time and resources.3. Answer and direct incoming phone calls, addressing patient inquiries or routing them to the appropriate department.4. Verify and update patient information, including insurance details and contact information.5. Handle patient check-ins and check-outs, facilitating a smooth and organized front desk process.6. Process payments, issue receipts, and assist with financial inquiries or insurance-related matters.7. Maintain a tidy and organized reception area, ensuring a comfortable atmosphere for patients.8. Coordinate with dental staff to manage patient flow and address any schedule changes or emergencies.9. Assist in managing patient records and ensuring compliance with privacy regulations.10. Communicate effectively with patients, providing information about procedures, appointments, and post-treatment care.11. Collaborate with dental assistants and other staff members to ensure a cohesive and efficient workflow.12. Handle administrative tasks such as filing, data entry, and managing office supplies.13. Stay updated on office policies, procedures, and industry developments to provide accurate information to patients.14. Handle any patient concerns or complaints professionally, escalating issues when necessary.15. Contribute to maintaining a positive and welcoming environment for both patients and staff.
Qualifications:**Fluency in Spanish:** Proficient communication in both English and Spanish to effectively interact with Spanish-speaking patients.
**Receptionist Experience:** Previous experience in a receptionist role, preferably in a dental or healthcare setting, demonstrating strong organizational and multitasking skills.
**Team Collaboration:** Ability to work collaboratively with dental assistants, hygienists, and other team members to ensure smooth office operations.
**Confidentiality:** Understanding and commitment to maintaining patient confidentiality in accordance with healthcare regulations.
**PPO Insurance Knowledge:** Familiarity with processing PPO insurance claims and related paperwork.
**High School Diploma or Equivalent:** Minimum educational requirement, with additional relevant certifications or coursework considered a plus.
We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you.
To apply, please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:

Employee discount
Flexible schedule
Opportunities for advancement
Paid time off

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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