- Permanent Dental Receptionist / Front Desk Job
- Makawao, HI
Job Description
We are seeking a compassionate and organized Dental Receptionist to join our growing team at Pukalani Dental. In this role, you will act as a key liaison between our patients and dental team, ensuring a smooth and positive patient experience from consultation to treatment completion. If you have a passion for patient care, exceptional communication skills, and a strong knowledge of dental services and procedures, we would love to hear from you!
Responsibilities:
Welcome and greet patients, providing them with a friendly and supportive environment.
Review and explain treatment plans, procedures, and financial options with patients.
Coordinate scheduling, follow-ups, and appointments for ongoing and new treatments.
Serve as a point of contact for patient inquiries, ensuring clear and thorough communication.
Educate patients on treatment options, financial agreements, and insurance coverage.
Collaborate closely with clinical staff to ensure effective patient handoffs and treatment plans.
Monitor and follow up on patient treatment acceptance and schedule accordingly.
Maintain accurate patient records, including treatment notes and financial arrangements.
Assist with billing inquiries and help patients understand their financial responsibilities.
Promote office services, products, and benefits to improve patient satisfaction and loyalty.
Light housekeeping duties.
Requirements:
Strong knowledge of dental procedures, terminology, and insurance plans.
Excellent communication and interpersonal skills with a patient-centric approach.
Ability to multi-task in a fast-paced environment with attention to detail.
Proficiency in dental practice management software is a plus.
A proactive, friendly, and compassionate attitude.
High school diploma or equivalent; additional certifications or training is a plus.
Benefits:
Competitive salary based on experience.
Comprehensive health and vision insurance.
401k plan
Sick time off and holiday pay.
Opportunities for professional development and career growth.
Supportive and team-oriented work environment.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Opportunities for advancement
Paid sick time
Retirement plan
Vision insurance
Schedule:
Monday to Friday
No weekends
Experience:
Dental office: 1 year (Preferred)
Ability to Commute:
Makawao, HI 96768 (Required)
Ability to Relocate:
Makawao, HI 96768: Relocate before starting work (Required)
Work Location: In person
