- Permanent Dental Receptionist / Front Desk Job
- Meriden, CT
Job Description
Duties:
- Greet and check-in patients as they arrive at the dental office- Schedule and confirm dental appointments using the Epic or eClinicalWorks system- Answer phone calls and respond to patient inquiries- Collect and update patient information, including medical history and insurance details- Assist with medical administrative support tasks, such as filing and organizing patient records- Coordinate with dental hygienists and dentists to ensure smooth patient flow- Maintain a clean and organized front desk area- Adhere to HIPAA regulations to protect patient privacy
Requirements:
- Proven experience as a dental receptionist or in a similar role in a medical office setting- Familiarity with dental terminology and procedures is preferred- Proficient in using medical scheduling software, such as Epic or eClinicalWorks- Excellent customer service skills with the ability to communicate effectively with patients and staff- Strong organizational skills and attention to detail- Ability to multitask and prioritize tasks in a fast-paced environment- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality
Note: Experience working in an emergency room (ER) is not relevant for this position.
Job Type: Full-time
Pay: $28.50 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Paid time off
Schedule:
Monday to Friday
Weekends as needed
Experience:
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Customer service: 2 years (Required)
Work Location: In person
