- Permanent Dental Receptionist / Front Desk Job
- Wilmington, CA
Job Description
OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front office operations of our dental clinic. This role is crucial in ensuring a smooth patient experience and maintaining efficient office procedures.
Duties
Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Handle patient inquiries and provide information regarding services offered.
Maintain accurate patient records, including medical history and insurance information.
Perform insurance verification to ensure coverage for dental procedures.
Assist with medical billing and collections, ensuring timely processing of payments.
Manage office supplies and maintain an organized reception area.
Utilize Eaglesoft software for scheduling, patient records, and billing tasks.
Collaborate with dental staff to facilitate efficient clinic operations.
Ensure compliance with health regulations and maintain confidentiality of patient information.
Qualifications
Previous experience as a receptionist in a dental or medical setting is preferred.
Proficiency in Eaglesoft or similar dental practice management software is highly desirable.
Knowledge of medical billing, collections, and insurance verification processes is essential.
Strong organizational skills with attention to detail in managing medical records and files.
Bilingual candidates are encouraged to apply to better serve our diverse patient base.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Ability to multitask in a fast-paced environment while maintaining professionalism.
A commitment to providing outstanding customer service in a clinical setting.
Join our team as a Dental Receptionist where you can make a difference in the lives of our patients while working in a supportive environment!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Schedule:
Monday to Friday
Experience:
Bilingual: 1 year (Required)
Organizational skills: 1 year (Required)
Ability to Commute:
Wilmington, CA 90744 (Required)
Ability to Relocate:
Wilmington, CA 90744: Relocate before starting work (Required)
Work Location: In person
