- Permanent Dental Receptionist / Front Desk Job
- Louisville, KY
Job Description
Summary:
The dental assistant will serve an integral role in assisting patients of Grace Dental to achieve and maintain optimal oral health. The dental assistant will provide educational and clinical services, as well as perform clerical and maintenance tasks to ensure quality, efficient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Patient Interaction:
Monitoring schedule to maintain efficient patient flow
Politely ushering patients from waiting area to treatment area
Preparing patients for treatment (chair positioning, napkin placement, providing patient protective eyewear, etc.)
Providing pre-operative and post-operative instructions
Addressing patientâs chief complaint and any questions/concerns raised
Helping patient feel comfortable before, during, and after dental treatment
Guiding parents and patients through the process before treatment
Teaching patients appropriate oral hygiene strategies to maintain oral health
Initiates referrals as needed per dentist and arranges appropriate follow-up
Acts as a communication link between dentist and front desk
Providing superior customer service to all patients
Recognizing and responding to basic medical and dental emergencies
Monitoring patient while nitrous oxide is being administered
Maintaining patient confidentiality through HIPAA compliance
Advocating for Grace Health and its respective mission
Participating in local community affairs and events including school screenings, presentations, events, and any opportunity to promote a positive image of Grace Health
Chairside and Expanded Duties Assisting:
Preparing operatory for planned or emergency dental procedures
Documenting oral examinations, including reviewing/updating medical and dental history
Taking blood pressure and pulse measurements when needed
Obtaining radiographic images using appropriate technique, as requested by dentist
Keeping all operatories appropriately stocked with needed supplies and instruments
Maintaining and sterilizing all equipment and instruments according to manufacturer and clinic guidelines
Cleaning clinicâs evacuation system according to equipment guidelines
Properly disposing of hazardous and infectious waste per policy
Assisting dentist with a variety of treatment procedures using four-handed dentistry
Maintaining field of operation during dental procedures using retraction, suction, irrigation, drying, etc.
Following universal precautions
Taking impressions (preliminary and final) and fabricating diagnostic casts
Performing other duties as assigned by dentist or supervisor
Office Management:
Performing office management tasks
Maintaining equipment records for maintenance and operational purposes
Ordering clinical supplies
Cross training with front desk to provide coverage as needed
Completing laboratory authorization forms
Preparing dental lab boxes and labeling for mailing
Developing system to manage lab cases and deliveries
Performing other duties as assigned by management
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to assist in advancing Grace Healthâs mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS:
Basic computer skills are required. Experience with Dentrix software is preferred. Experience with Microsoft Word and Excel preferred.
EDUCATION and/or EXPERIENCE:
High school diploma. Completion of dental assisting program preferred. 1 year of dental assisting preferred.
Licenses or Certifications:
Radiography certificate
Current CPR certificate
Completion of dental assisting program certificate preferred
BENEFITS:
Safe harbor 401(k) with match potential
Paid time off
Family friendly work environment
Health insurance
Wellness program
Health savings account
Pharmacy benefit
Employee visits for medical services
Dental insurance
Vision insurance
Life Insurance
STD/LTD
EAP & Work life services
Voluntary benefits
Hospital indemnity
Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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