Dental Front Desk Receptionist - Daniel Dentistry - Miami, FL

Permanent Dental Receptionist / Front Desk Job

Miami, FL

Job Description

Daniel Dentistry is Seeking a Receptionist!
Do you thrive in a fast-paced environment and enjoy interacting with people? Are you passionate about providing exceptional customer service? Do you have a knack for building relationships and experience in sales? If so, Daniel Dentistry is seeking a highly motivated receptionist to join our growing team!
About Daniel Dentistry:
Daniel Dentistry is a dedicated dental practice committed to providing exceptional care to patients of all ages in a warm and welcoming environment. We offer a comprehensive range of dental services, utilizing the latest technology to ensure optimal results.
About the Role:
As a Receptionist at Daniel Dentistry, you will be the first point of contact for our patients, playing a vital role in creating a positive and professional first impression. You will be responsible for a variety of tasks, including:

Greeting patients warmly and professionally, both in person and over the phone.
Scheduling appointments efficiently, considering patient preferences and doctor availability.
Answering patient questions about our services and insurance options.
Processing patient payments and managing dental insurance verification and billing (training provided).
Maintaining accurate patient records and appointment scheduling software.
Assisting with administrative tasks such as filing, faxing, and data entry.
Ensuring the smooth flow of patients throughout the office.
Contributing to a positive and professional work environment.

We are looking for a candidate with the following qualifications:

Minimum of 1 year of experience in a customer service or sales role.
Bilingualism in English/Spanish/French/Creole is a plus.
Strong communication and interpersonal skills, with the ability to build rapport with patients.
Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment.
Proficient in computer skills, including Microsoft Office and dental practice management software (Eaglesoft preferred).
A positive attitude and a commitment to providing exceptional customer service.
Dental office experience (a plus).

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:

401(k) matching
Dental insurance
On-the-job training
Paid sick time
Paid training

Schedule:

8 hour shift
Monday to Friday

Experience:

Customer service: 2 years (Preferred)
Dental terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

License/Certification:

High school diploma (Required)

Work Location: In person

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