Patient Coordinator - Dental Front Office - Alex White DDS LLC - Smile Center - Mobile, AL

Permanent Dental Receptionist / Front Desk Job

Mobile, AL

Job Description

*****PLEASE DO NOT CALL THE OFFICE ABOUT THE POSITION YOU'RE APPLYING FOR AS WE ARE BUSY ASSISTING PATIENTS.
We are looking for positive, driven, patient-centric individuals to join our dental team! We strongly believe that each team member creates value in their own role by maximizing their skills and knowledge. We seek individuals who have a commitment to excellence in their actions, words, and intentions; seeking to be the best version of themselves while striving to continuously grow and innovate to better serve our patients.
Core Values:

Trust
Integrity
Customer Satisfaction
Fun
Striving for Excellence

What Smile Center has to offer:

A positive, meaningful, and supportive work environment
Career mobility with long term growth and development
Continuing education opportunities throughout the year; offered both in office and nationwide
An opportunity to serve amazing patients and be part of community outreach events
Technology forward, growth-oriented dental practice
Brand new state-of-the-art facility coming in spring 2025

Responsibilities include, but are not limited to the following:
New Patient tours; Following our 5-star phone certification process; Scheduling appointments and keeping the schedule full; checking patients in/out; processing payments; verifying and interpreting insurance in order to accurately present financial obligations for dental procedures, and improving operations; maintaining equipment and supplies levels; maintaining a safe and clean working environment; and contributing to the team to ensure the highest levels of patient care and smooth patient flow.
We pride ourselves on offering the absolute best when it comes to customer service and patient care. There are a few essential skills that are essential:

People skills- it is important that you work well and can communicate effectively with the team and patient. Upbeat and positive attitude is a MUST.
Fast Learner- We expect you to ask questions, learn quickly and apply your training immediately
Multitasker- Must be able to juggle several tasks at once and be able to work under pressure
Basic Computer Skills -Must be tech savvy

Dental experience is preferred. Will train the right candidate.
Pay is based on experience.
Office hours:Monday 7:25am-5:00pmTuesday 8:25am-7:00pmWednesday 7:25am-5:00pmThursday 7:25am-7:00pmFriday 7:25am-5:00pmOne Saturday per month 7:25am-1:00pm (rotation)
SERIOUS INQUIRIES ONLY.
*****PLEASE DO NOT CALL THE OFFICE ABOUT THE POSITION YOU'RE APPLYING FOR AS WE ARE BUSY ASSISTING PATIENTS.
Job Type: Full-time
Pay: $33,000.00 - $42,000.00 per year
Benefits:

Dental insurance
Employee discount
Paid time off

Schedule:

10 hour shift
12 hour shift

Application Question(s):

Are you able to work until 7:00 pm on Tuesdays and Thursdays?
Are you available and able to work from 7:30 am to 1:00 pm one Saturday per month?

Experience:

dental office or healthcare: 2 years (Preferred)
Customer service: 2 years (Required)

Work Location: In person

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