Princess Dental Staffing
Dental Receptionist - Apollo General Dentistry - North Royalton, OH
- Permanent Dental Receptionist / Front Desk Job
- North Royalton, OH
Job Description
Job SummaryWe are seeking a dedicated and organized Dental Receptionist to join our dental clinic team. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring a smooth workflow within the clinic. This role requires strong administrative skills, attention to detail, and a commitment to delivering high-quality customer service.
Duties
Greet patients warmly and assist them with check-in and check-out processes.
Schedule appointments and manage the clinic's calendar efficiently.
Handle patient inquiries and provide information about services offered.
Collect patient information and maintain accurate records in the electronic health record system.
Process medical collections and insurance claims as needed.
Perform administrative tasks such as filing, data entry, and maintaining office supplies.
Utilize computerized systems for appointment scheduling, patient records, and billing processes.
Assist with coding for insurance claims using relevant coding systems.
Ensure a clean and welcoming reception area for patients.
Skills
Strong patient service skills with a focus on customer satisfaction.
Proficient in administrative tasks with excellent organizational abilities.
Fluency in Ukrainian, Serbian, or a similar East European/Balkan language is highly preferred
Familiarity with dental clinic operations is preferred.
Experience with medical collection processes is advantageous.
Proficient in key typing for efficient data entry.
Knowledge of coding practices related to dental procedures is a plus.
Ability to effectively use computer systems, including Epic or similar software for managing patient records and scheduling.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Join our team as a Dental Receptionist where you will play a vital role in ensuring our patients receive the best care possible while contributing to the overall efficiency of our clinic operations.
Job Type: Full-time
Pay: $18.50 per hour
Expected hours: 40 per week
Benefits:
Free parking
Schedule:
Monday to Friday
Weekends as needed
Experience:
Customer service: 1 year (Preferred)
insurance management: 1 year (Preferred)
Ability to Commute:
North Royalton, OH 44133 (Required)
Work Location: In person