- Permanent Dental Receptionist / Front Desk Job
- Commerce, MI
Job Description
What *WE* are looking for:Our growing practice in East Lansing is looking for a highly motivated and dedicated individual to join our front desk team. The successful candidate is someone who wants a long-term, stable position and who is dedicated to providing excellent customer service. We are a small office and count on every team member to fulfil their role with attention to detail, as well as creativity/resourcefulness. We are looking for someone who has a friendly demeanor and strong communication skills, who can handle multiple responsibilities in a sometimes fast-paced environment, and who will treat every patient like a family member. Our priority is excellent patient care in a clean, safe environment!
Where *YOU* fit in:Our practice has three dentists (including a prosthodontist) and one hygienist, so if you have experience with multi-operatory scheduling for dental providers, that would be beneficial. You will be responsible for verifying insurance for each provider prior to a patient's appointment, and ensuring insurance plan is loaded correctly into software for the sake of presenting accurate treatment plans, as well as communicating financial obligations to patients prior to their appointment, and collecting copays at the time of service. A working knowledge of dental insurances and dental treatment is a plus, as you may sometimes be required to explain treatment plans to patients. Experience with Open Dental a huge plus!
Hours/Schedule:We are open Monday through Thursday. Working hours are 8:45 am to 5:00 pm. The office does not close for lunch, but front desk associates rotate lunch breaks (up to an hour long). The front desk associates and office manager rotate Fridays for administrative purposes (no patients, *casual Friday, woo hoo!*), so one or two Fridays a month may be required. Friday hours are 9:00 am - 12:00 pm.
Responsibilities:- General clerical tasks (copying, faxing, emailing, multi-line phone systems)- HIPAA compliant dental records management- Checking patients in and out, collecting all necessary information from patient- Verifying dental insurance and uploading into system when necessary- Presenting treatment plans and scheduling appointments- Collecting co-pays at time of service
Requirements:- At least ONE year experience at a dental/medical office front desk- Proficiency with insurance verification- Great attention to detail
Requested:- Great scheduling and multi-tasking skills.- Social media marketing experience (a HUGE plus!!)- Bilingual (any language is a plus, our primary patient demographic is college students of various backgrounds from across the country and around the world)
Thank you for your interest!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 28 ââ¬â 34 per week
Benefits:
Employee discount
Free parking
Paid training
Schedule:
No nights
No weekends
Work Location: In person
