Supervisory Dental Hygienist - US Veterans Health Administration - Wichita, KS

Permanent Dental Receptionist / Front Desk Job

Wichita, KS

Job Description

Duties
Robert J Dole VA Medical Center committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. The supervisory dental hygienist is responsible for the supervision, administrative management, and direction of dental auxiliary staff. They have full supervisory responsibility over a section or equivalent work unit; but may also be delegated full administrative and professional responsibility for planning and directing the dental auxiliary staff activities for the service or equivalent unit at an independent outpatient clinic. Supervisory dental hygienists' typical duties include preparing work assignments, monitoring clinical performances of dental auxiliary staff, conducting performance appraisals, and other clinical and administrative responsibilities to ensure that the mission of the service and the medical center has been satisfied. They ensure compliance with accrediting agency and regulatory requirements, establishes, and monitors the quality of the pre-analytical processes as part of the overall dental service quality management program, and assures corrective action is initiated as needed. They conduct orientation and competency assessments of assigned staff. They develop policies and procedures, manages document control, develop performance standards, position descriptions and functional statements, and are responsible for professional and administrative management of an assigned area to include budget execution. Supervisory dental hygienists maintain interdepartmental relations with other services to accomplish medical center goals. Patient Care 1. Sets up operatory for planned dental procedure and cleans dental unit for timely turnover. 2. Complies with patient identification, time-out and reusable medical equipment processes. 3. Possesses knowledge of medical treatment adjuncts and indications and ability to safely administer medicaments (e.g. local anesthesia and sulcular lavage) 4. Utilizes advanced medical assessment techniques (interviewing patients and evaluating clinical findings such as normal and critical lab values) and adapts treatment based on medical and psychological issues. 5. Handles instruments safely, accurately, and efficiently. 6. Takes and records vital signs, reviews medical history. 7. Charts oral conditions as indicated. 8. Assesses patient's medical, dental, anxiety/phobias, medications and comorbidities. 9. Assesses the impact of patient's medical and dental condition on maintaining oral health. 10. Recognizes age-related changes in individual patients, adapts patient environment, and maximizes patient's physical comfort. 11. Indicates use for and utilizes adjunctive diagnostic and therapeutic equipment safely (eg. sonic, magnetostrictive ultrasonic, and piezo ultrasonic scalers). 12. Provides safe and thorough prophylaxis, gross debridement, scaling and root planning, and soft-tissue curettage for complex periodontal and restorative cases. 13. Provides safe care for patients with complex medical/psychiatric issues. 14. Cleans dental prostheses, fixed and removable. 15. Applies appropriate topical fluoride solutions or varnishes. 16. Administers topical anesthetic agents 17. Administers local anesthesia 18. Applies desensitizing agents. 19. Performs routine maintenance of equipment components such as suction traps, water lines, etc. 20. Manages dental recall system, referring patients to the doctor for additional care when needed. 21. Manage consults per dental Chief's request by administratively complete, entering community care consults, and receiving class VI and class III consults. 22. Recommend OTC and prescription oral care products collaboratively with dental chief. b. Supervisory Duties 1. Possesses advanced knowledge of multiple types of dental practices for dental hygiene and/or dental assisting and utilizes knowledge to provide guidance to dental auxiliary staff. 2. Prepares work assignments, coordinates clinical workflow, monitors clinical performances of dental auxiliary staff, and provides workload analysis in Dental Clinic operations. 3. Analyzes clinically appropriate data and makes recommendations to optimize quality, efficiency, performance, and productivity within service. 4. Conducts performance appraisals and other clinical and administrative tasks to ensure dental service and medical center missions are satisfied. 5. Ensures compliance with accrediting agency and regulatory requirements. Work Schedule: Monday-Friday 08:00AM-4:30PM Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized


Requirements
Conditions of Employment


You must be a U.S. Citizen to apply for this job.
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
You may be required to serve a probationary period.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.



Qualifications

Basic Requirements: Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3, section A, paragraph 3g, this part.) Education. Applicants must possess an Associate degree or higher from an accredited dental hygiene program. The degree must have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed. Approved programs are:


Dental hygiene programs accredited by the American Dental Association's Commission on Dental Accreditation (CODA).


Education completed outside of the United States must be considered at least equivalent to that gained in CODA accredited United States programs and would enable the candidate to sit for the National Board Dental Hygiene Examination, which is administered by the Joint Commission on National Dental Examinations.

Licensure. Applicants must be currently licensed to practice as a dental hygienist with a full, current, and unrestricted license in a State, Territory, or Commonwealth of the United States, or the District of Columbia. Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation and is accredited by an organization recognized by the Department of Education and be certified as radiographers in their field. Accredited dental hygiene programs contain curriculum addressing radiologic procedures which will meet the requirement for certification as dental radiographers. English Language Proficiency. Dental hygienists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Grade Determinations: GS-10 Experience. At least one year of experience at the next lower grade level, GS-09 that demonstrates the clinical competencies described at that level. Demonstrated Knowledge, Skills and Abilities (KSA). In addition to meeting the KSAs for the GS-09 level, the candidate must demonstrate the following KSAs and demonstrate the potential to acquire the assignment-specific KSAs designated by an asterisk (*):

Advanced knowledge of dental hygiene and/or dental assisting across multiple types of dental practice to provide guidance and training to dental auxiliary staff;
Skill in coordinating clinical workflow and work assignments;
Ability to develop policy, manage equipment requests and provide workload analysis in Dental Clinic operations;
Demonstrated leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers;
Ability to analyze clinically appropriate data and make recommendations to optimize quality, efficiency, performance, and productivity within service; and


Ability to perform the full range of supervisory duties which would include responsibility for assignment of work to be performed; competency assessments; performance evaluations; selection of staff; and recommendation of awards, advancements, and when appropriate, disciplinary actions.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-10. The actual grade at which an applicant may be selected for this vacancy is GS-10. Physical Requirements: Long periods of standing, walking, sitting, and bending are required. Pushing dental equipment and carts are necessary to deliver items to the operatory or procedure site. It is necessary to climb onto lifts to retrieve or store supplies, or to help the dentist carry out a surgical or dental procedure. Lifting of patients from gurneys or wheelchairs into the dental chair is required to position them for radiographs or dental examination and treatment.



Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.


Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.




Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.






How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.




Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete application package. Requests for reconsideration of ratings will not be considered for applicants who fail to submit required documents. We cannot be held responsible for incompatible software or fax transmissions. To apply for this position, you must provide a complete Application Package which includes:

Resume (required) - Resume must include the following information for each job listed: job title, salary, duties, start and end dates to include day-month-year, full time, or part time status (include hours worked per week). Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail. We cannot make assumptions regarding your qualifications.
Transcript (required) - Transcript must include the following information to be considered acceptable: student's name, college/university name, degree obtained, and date degree conferred.
Licensure (required)
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

Cover Letter
DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
License
Other (1)
PCS Orders
Performance Appraisal
Professional Certification
Resume
Separation Notice (RIF)
SF-15
SF-50/ Notification of Personnel Action
Transcript
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.


If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


How to Apply


All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/30/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12648748.


To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.


Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.



Agency contact information

Kelly Spears





Phone


(316) 469-0740


Email


Kelly.Spears@va.gov




Address



Robert J Dole VA Medical and Regional Office Center 5500 East Kellogg Drive Wichita, KS 67218 US






Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request





Required Documents

To apply for this position, you must provide a complete application package. Requests for reconsideration of ratings will not be considered for applicants who fail to submit required documents. We cannot be held responsible for incompatible software or fax transmissions. To apply for this position, you must provide a complete Application Package which includes:

Resume (required) - Resume must include the following information for each job listed: job title, salary, duties, start and end dates to include day-month-year, full time, or part time status (include hours worked per week). Be sure that your resume clearly supports your responses to all the questions by addressing your work experience in detail. We cannot make assumptions regarding your qualifications.
Transcript (required) - Transcript must include the following information to be considered acceptable: student's name, college/university name, degree obtained, and date degree conferred.
Licensure (required)
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

Cover Letter
DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
License
Other (1)
PCS Orders
Performance Appraisal
Professional Certification
Resume
Separation Notice (RIF)
SF-15
SF-50/ Notification of Personnel Action
Transcript
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.


If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.





Help
This job is open to





The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.



Clarification from the agency
This announcement is open to Veterans, and the Public. You MUST UPLOAD TRANSCRIPTS. It is highly suggested that you document the KSAs for the grade level you are applying for. Current, permanent VA employees and employees of other Federal agencies should apply to announcement CBSS-12648745-25-KS. All applicants applying under this external announcement will be subject to Veteran's Preference.

Read More

Job by