Dental Receptionist - Millersville Family Dentistry - Millersville, MD

Permanent Dental Receptionist / Front Desk Job

Millersville, MD

Job Description

Millersville Family Dentistry is currently hiring a Mature, Responsible, Punctual and Out-Going Front Desk Receptionist to join our busy, fast-paced practice. Our ideal Dental Receptionist will have knowledge of various insurance plans; and have exceptional customer service skills. The Dental Receptionist we hire must be available to work evenings and weekends.
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, present treatment plans, schedule future appointments, and handle incoming phone calls.
Experience:

Excellent Customer Service Skills; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Presenting Treatment Plans
Verify insurance benefits
Knowledge of insurance plans (PPO/State)
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Dentrix experience is a plus (not necessary, will train right person)

Qualifications:

1+ years' experience working in a dental office
Experience answering telephone
Customer service experience

Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

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