Dental Insurance Coordinator - HERITAGE DENTAL CENTER - CRESCENT SPRINGS - Crescent Springs, KY

Permanent Dental Receptionist / Front Desk Job

Crescent Springs, KY

Job Description

Insurance Coordinator






We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.


Requirements:


Minimum 3 year experience in a Dental office setting; preferably with a high volume of admissions, phone appointments, or other customer service activities.
Must have experience using various computer programs including Microsoft Office products and Dental Software.


Responsibilities:


Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion.
Work in conjunction with the Dental Office Manager to manage day-to-day operations of the front office.
Prepare, maintain and monitor schedule for multiple providers.
Schedule patients for efficient use of doctor and staff time.
Confirm appointments according to protocol and patient preferences.
Fill cancelled/rescheduled appointments assuring schedule is full and check the daily schedule for accuracy.
Understand dental procedures and dental terminology for proper scheduling and treatment coordinating.
Present and explain treatment plans.
Assist the patient with establishing a plan for scheduling and prioritizing their treatment plan.
Coordinate daily schedule with patient treatment needs and available treatment times.
Verify dental insurance information.
Understand insurance benefits to effectively educate patients on their dental benefits and communicate with business department.
Perform preauthorization's as needed and patient follow-up.
Scan patient forms into dental software and manage document center.
Obtains necessary financial, and/or medical updates along with HIPAA forms.
Greet and check patients in and out before and after treatment.
Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up.
Work closely with clinical staff and other front office staff to assure smooth flow of patient care.
Perform general front office duties and other duties as required.
Perform clinical dental assistant duties as requested.
Performs other duties as assigned.


Benefits:

PTO accrual
401k with company match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.






Job Type: Full-time




Pay: $20.00 - $26.00 per hour




Benefits:



401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance



Schedule:



8 hour shift
Day shift
No weekends



Work setting:



In-person





Work Location: In person

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