Front Desk Dental Receptionist - Sones Family Dental - Glen Carbon, IL

Permanent Dental Receptionist / Front Desk Job

Glen Carbon, IL

Job Description

Job OverviewWe are seeking a highly organized and professional Front Desk Receptionist to join our team. This role is crucial in providing exceptional patient service and ensuring the smooth operation of our clinic. The ideal candidate will possess experience in medical office management and demonstrate strong clerical skills. You will be the first point of contact for patients, handling inquiries, scheduling appointments, and managing documentation with efficiency and care.
Responsibilities

Greet patients warmly and assist them with check-in and check-out processes.
Schedule and confirm appointments, ensuring an organized calendar for the clinic.
Manage phone calls, emails, and other communications in a professional manner.
Maintain accurate patient records and documentation review to ensure compliance with medical coding standards.
Assist with clerical tasks such as filing, data entry, and maintaining office supplies.
Utilize electronic health record systems (such as Epic) to manage patient information effectively.
Provide support to medical staff as needed, contributing to a collaborative clinic environment.
Handle patient inquiries regarding services, insurance, and billing information with clarity and professionalism.

Requirements

Previous experience as a dental receptionist is preferred.
Strong clerical skills with attention to detail in documentation review and coding processes.
Familiarity with electronic health record systems; experience with Epic is a plus.
Excellent communication skills, both verbal and written, to ensure effective patient service.
Ability to multitask in a fast-paced environment while maintaining professionalism.
Knowledge of medical terminology is advantageous but not required.
A proactive attitude towards problem-solving and assisting patients' needs.

Join our team as a Front Desk Receptionist where your skills will contribute significantly to the overall patient experience in our practice!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Schedule:

Monday to Friday
No weekends
Rotating shift

Experience:

Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Ability to Commute:

Glen Carbon, IL 62034 (Required)

Ability to Relocate:

Glen Carbon, IL 62034: Relocate before starting work (Required)

Work Location: In person

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