Patient Care Coordinator/Receptionist - *Dental Practice Experience Necessary* - Gallery Park Dental - Glenview, IL

Permanent Dental Hygienist Job

Glenview, IL

Job Description

Gallery Park Dental is looking for a driven, and caring individual to join our growing team as Patient Care Coordinator. We are a motivated team of 4 providers with an amazing group of clinical and administrative support staff members. Our vision and mission is what makes us unique. We believe in providing comprehensive and exceptional dental care with a focus on making their visit memorable.
We do this by having a positive attitude, giving the utmost effort and focus, being consistent and being reliable. All of our team members share these core values! Our ideal candidate will adopt and represent these core values. They will be excited to learn and grow with us. This role is for someone who is ready to be challenged, and thrives in a fast paced environment. This candidate will also have good people skills and enjoy connecting with our providers, team and patients.
Responsibilities:

Will perform as a liaison between clinical and administrative departments to fully support as necessary (cover staff absence when needed)
Support strategic scheduling approach and patient flow for positive outcomes
Utilize patient communication platforms
Greet and check-in patients upon arrival
Collect and update patient information, including medical history and insurance details
Dismiss patients, proper payment allocation and explain out of pocket costs when needed
Assist Insurance Coordinator with insurance policy verifications, comprehension of insurance policies and benefits is required
Assist with medical administrative support tasks, such as filing, faxing, and scanning documents
Answer phone calls and respond to patient inquiries in a professional and timely manner
Coordinate internal referrals and referrals to specialists
Follow up with patients regarding treatment plans, inquiries and financial discussions
Completion of assigned standard work procedures and following administrative protocols

Experience:

Dental industry experience and knowledge is necessary to succeed in this position
Proficiency in using office equipment such as computers, printers, and fax machines
Knowledge of dental terminology and procedures is a plus
Excellent communication skills, both verbal and written
Strong attention to detail and ability to multitask in a fast-paced environment

Additional skills and traits:

Patient care focused
Team player who enjoys helping others
Self -motivated with a strong desire to succeed and grow
Trust worthy, capable and confident
Positive mindset and approach even in stressful situations
Organized with exceptional attention to detail and follow through
Multi functional in a fast paced environment with time management skills

Scheduled working hours, note initial training hours may differ:
Mon 9:30 - 7:00 (close)
Tues 8:30 - 5:30
Weds 9:30 - 7:00 (close)
Thurs 8:30 - 5:00
Fri 8:00 - 2:00
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 37 – 40 per week
Benefits:

Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Retirement plan
Vision insurance

Schedule:

Monday to Friday
No weekends

Ability to Relocate:

Glenview, IL 60026: Relocate before starting work (Preferred)

Work Location: In person

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