Dental Office Manager/Dental Assistant - FLOSS Dental - Delray Beach, FL

Permanent Dental Receptionist / Front Desk Job

Delray Beach, FL

Job Description

Mission: Our mission is to transform lives through growing the FLOSS Dental brand.
Overview of position: The Office Manager is responsible for the overall productivity and profitability of the office while maintaining the FLOSS brand and vision of the company.
FLOSS seeks a driven, organized, and detail-oriented individual looking to grow both personally and professionally and serve as an ambassador of the FLOSS brand/vision to FLOSS employees and clientele.
Duties and Responsibilities:

Maintains FLOSS brand in all aspects of the business (in and out of the office environment)
Build office morale
Maintain upkeep of offices and professional office appearance
Responsible for all day-to-day operations
Keep staff informed of all business matters
Handles all customer service issues
Responsible for all reports needed by FLOSS Corporate
Attend all meetings with office managers
Efficiently manage productivity and profitability of the office
Manage AR monthly and outstanding claims weekly
Maintain front and back office budget awareness
Build rapport with vendors and representatives
Insurance billing, pre-authorizations, payment posting and insurance eligibility verification * Monitoring and managing Appointment Book Scheduling -- Coordinating new and existing patient appointments and treatment plans

H UMAN RESOURCES

Coordinate all working interviews
Train front office personnel in all job functions necessary to efficiently run the office
Manage employee time-off and time-off requests
Conduct employee reviews and evaluations with DDS and RM
Termination of employees when necessary with thorough documentation*
Marketing
Send marketing/advertising solicitations to Regional Manager
Open communication with RM to make sure we are making the best use of marketing efforts to bring in new patients
Proactively watch and manage online reviews from all sites (Yelp, CitySearch, Google, etc)
Work with RM on internal marketing promotions and incentives for office and staff*

Qualifications:

Bachelors degree
Dental experience preferred, but not required
Leadership skills
Professional demeanor
Customer service experience
2 years management experience
Driven/Overachiever/Performer
Excellent oral and written communication skills
Conflict resolution experience and skills
Proven multi-tasking ability
Open to personal development

* Compensation and Benefits:

FLOSS Dental provides a competitive compensation package for all employees
Pay is negotiable and based on experience
Medical insurance

Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Dental office: 2 years (Required)

Work Location: In person

Read More

Job by