Dental Office Lead Receptionist - Reflection Dental - Lombard, IL

Permanent Dental Receptionist / Front Desk Job

Lombard, IL

Job Description

Are you tired of working in a corporate setting?
Do you want to work in an environment with full autonomy and no micromanagement?
Do you feel undervalued at your current place of employment?
If you answered YES to any of the above then Reflection Dental in Lombard is the place you want to be.
We are an advocate of a team-driven and patient focused practice. We are seeking a lead front desk receptionist who wants to be in charge of the administrative aspect of our office while delivering exceptional patient care.
Check us out at reflectdental.com and see what patients have to say about us!
What You'll Do:

Oversee the day-to-day operations of the practice, ensuring efficient workflows, from patient scheduling to team coordination.
Financial: Coordinate insurance verifications and billing processes
Leadership: Inspire a team of dental professionals, ensuring that each member is empowered, organized, and motivated to deliver excellent patient care.
Patient Care Coordination: Serve as the primary point of contact for patients, ensuring they have a seamless experience from their initial consultation through treatment.
Internal and external marketing for the office utilizing social media channels

Why You'll Love Working Here:

Competitive hourly rate of $27 - $31/hour with opportunities for growth and bonus potential
Schedule: Monday: 10 AM- 6 PM; Tues and Thurs 11AM-7PM, Friday: 10AM-2PM with a possibility of more hours on Wednesdays.
Full autonomy, you are in charge of the front desk with no manager overlooking you.

Who We're Looking For:

You have previous experience in customer service and administrative roles. Previously held roles such as dental assistant, front desk receptionist, dental office manager, hygienist or treatment coordinator are encouraged to apply
Natural Leader: You excel in managing and motivating a team, ensuring smooth operations and high morale.
Detail-Oriented & Organized: You thrive on keeping everything running efficiently and enjoy problem-solving.
Patient-Focused: You have a knack for ensuring patients feel supported and cared for throughout their treatment journey.
Adaptable & Eager to Grow: You're flexible and open to learning, always looking for ways to improve processes and patient outcomes.
Being cross trained OR be willing to be trained as a dental assistant is a big plus
EagleSoft experience preferred but not a requirement.
BilingualSpanish preferred.

Job Types: Full-time, Part-time
Pay: $27.00 - $31.00 per hour
Expected hours: 25 – 31 per week
Benefits:

Dental insurance
Health insurance
Paid sick time
Paid time off
Professional development assistance

Schedule:

4 hour shift
8 hour shift
Monday to Friday
No weekends

Application Question(s):

How far do you live from Reflection Dental, Lombard
What caught your eye about this posting?

Experience:

Dental office: 2 years (Required)

Language:

Spanish (Preferred)

Work Location: In person

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