Dental Patient Coordinator - Peak Dental Services - Parker, CO

Permanent Dental Receptionist / Front Desk Job

Parker, CO

Job Description

About Us:


At All Smiles Dental Group, we pride ourselves on providing top-quality care and fostering a welcoming, patient-centric environment. Our team is dedicated to creating exceptional patient experiences, and we go above and beyond to ensure every interaction is positive, professional, and personalized. We are seeking a passionate and dynamic individual to join our front office team and make a lasting impact on our patient care.



Position Overview:


We are looking for a full-time, experienced Dental Patient Coordinator to assist with our front-office operations and ensure a seamless patient scheduling and treatment experience. This role is integral in optimizing our doctors' schedules by managing patient appointments, coordinating treatment plans, and maintaining clear communication with patients and staff. The ideal candidate will be a polished professional who thrives in a fast-paced environment, values building relationships, and has a genuine interest in delivering exceptional service.



Office Hours:


Monday-Thursday 8am-5pm


Friday 8am-2pm


1st and 3rd Saturday of each month 8am-2pm



Responsibilities include:


Delivering an outstanding customer experience


Optimizing the Doctors’ schedules


Managing our technology-driven patient recall system (e.g., automated pre-recorded calling systems, automated e-mail, and text messaging systems)


Answering phones in a friendly manner


Scheduling appointments


Ensuring new patients are given priority on the schedule and appropriately noted on the schedule


Making sure emergency patients are offered immediate attention


Maintaining a short notice “call list” to use in case of cancellations


Keep patients accurately informed and comforted about the expected wait time (e.g., focus your attention on putting them at ease and feeling welcomed)


Check and return all voice messages on the same day


Data Entry


Insurance Verification



Requirements:




At least one year of experience in the dental field is required


Able to juggle multiple tasks simultaneously


Excellent communication skills both verbal and written


A personable and professional demeanor is a MUST


Ability to excel in a fast-paced environment



Full-time team members are eligible for benefits including medical, dental, vision, PTO, holiday pay, matching 401K, continuing education and training, along with the ability for growth and development opportunities. #joinourteamtoday



Salary Range: $19-$21 per hour


Applications will be accepted until 12/31/24

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