Dental Receptionist - Simi Valley Periodontics - Simi Valley, CA

Permanent Dental Receptionist / Front Desk Job

Simi Valley, CA

Job Description

Job OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front office operations. This role requires a blend of administrative skills and knowledge of dental terminology to ensure smooth clinic operations and enhance patient experiences.
Duties

Greet patients warmly as they arrive at the clinic and assist them with check-in procedures.
Manage appointment scheduling, confirmations, and reminders using office software.
Maintain accurate patient records, including care plans and medical history files.
Handle incoming phone calls, addressing inquiries, and directing calls to appropriate staff members.
Process patient payments and manage medical collections in accordance with clinic policies.
Ensure the reception area is organized and welcoming for patients.
Collaborate with dental staff to facilitate efficient patient flow and communication.
Stay updated on medical terminology relevant to dental practices to assist in patient interactions effectively.

Skills

Proficiency in office management tasks within a dental or medical setting.
Familiarity with phone systems and scheduling software used in medical offices.
Strong understanding of medical terminology, particularly related to dental care.
Previous experience as a Dental Receptionist or Medical Receptionist is preferred but not mandatory.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to manage multiple tasks efficiently while maintaining attention to detail.
A proactive approach to problem-solving and the ability to work well under pressure in a fast-paced environment.

Join our team and contribute to creating a positive experience for our patients while ensuring the efficient operation of our dental practice!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 14 per week
Benefits:

Paid time off

Work Location: In person

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