- Permanent Dental Receptionist / Front Desk Job
- Valencia, CA
Job Description
OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental clinic environment. The ideal candidate will be responsible for managing the front desk operations, ensuring a welcoming atmosphere for patients, and providing exceptional customer service. This role requires proficiency in medical administrative support and familiarity with dental terminology, as well as strong communication skills to effectively interact with patients and staff.
Responsibilities
Greet patients upon arrival and assist them with check-in procedures.
Schedule and confirm appointments using medical scheduling software, ensuring efficient use of the dentist's time.
Maintain patient records accurately, including updating personal information and insurance details.
Answer phone calls promptly, addressing inquiries and providing information about services offered.
Process patient payments and manage billing inquiries, including basic medical coding when necessary.
Collaborate with dental staff to ensure smooth clinic operations and effective communication regarding patient needs.
Manage clerical tasks such as filing, data entry, and maintaining office supplies.
Utilize Athenahealth software for patient management and appointment scheduling.
Provide bilingual support to enhance communication with diverse patient populations (if applicable).
Experience
Previous experience in a dental clinic or similar healthcare setting is preferred.
Strong background in medical administrative support, including familiarity with medical scheduling systems.
Knowledge of dental terminology is highly desirable to facilitate effective communication within the clinic.
Excellent customer service skills with the ability to handle patient concerns professionally and empathetically.
Proficiency in clerical tasks and office management practices to maintain an organized front desk environment.
Experience with medical coding is a plus but not mandatory; training may be provided for the right candidate.
If you are passionate about providing quality care in a supportive environment and possess the necessary skills, we invite you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: $23.26 - $33.56 per hour
Medical Specialty:
Surgery
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
