Dental Assistant/Receptionist - Aire Dental Group - Downers Grove, IL

Permanent Dental Receptionist / Front Desk Job

Downers Grove, IL

Job Description

We are seeking a dedicated and professional Front Desk Receptionist to join our team at a growing dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, knowledge of dental treatment, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties

Greet and welcome patients as they arrive at the clinic, ensuring a friendly and professional atmosphere.
Manage appointment scheduling using dental software. (Eaglesoft)
Collect patient information and verify insurance details accurately.
Maintain patient records in compliance with HIPAA regulations, utilizing knowledge of dental terminology and coding.
Answer phone calls promptly, addressing inquiries and directing calls to appropriate staff members.
Perform administrative tasks including filing, data entry, and office supplies.
Assist with billing inquiries and payment processing as needed.
Collaborate with dental staff to ensure smooth operations within the clinic.

Experience

Previous experience in a front desk or receptionist role is preferred, particularly in a dental setting. Dental assisting experience is also a huge plus!
Experience with CareCredit or comparable company is advantageous.
Familiarity with dental practice management software.
Knowledge of dental treatment and terminology is necessary.
Skilled at calculating daily collections and matching with deposit reports.
Comfortability collecting balances past due and at time of services from patients.
Strong typing skills and proficiency in computer applications are essential for efficient record management.
Excellent communication skills and the ability to interact positively with patients and staff are crucial for success in this role.

If you are passionate about providing outstanding service in a healthcare environment and possess the necessary skills to thrive as a Front Desk Dental Receptionist, we encourage you to apply for this rewarding opportunity.
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 24 – 32 per week
Benefits:

401(k) matching
Dental insurance
Employee discount
Free parking
On-the-job training
Vision insurance

Schedule:

8 hour shift
Morning shift
No weekends

Work Location: In person

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