Dental Treatment Coordinator - Your Neighborhood Dentist - Warren, MI

Permanent Dental Receptionist / Front Desk Job

Warren, MI

Job Description

Job OverviewWe are seeking a dedicated and detail-oriented Treatment Coordinator to join our DENTAL team. The ideal candidate will play a crucial role in ensuring that patients receive the highest level of care by coordinating treatment plans and managing patient interactions. This position requires strong organizational skills, excellent communication abilities, and familiarity with DENTAL administrative processes.
Responsibilities

Coordinate patient treatment plans by reviewing documentation and ensuring all necessary information is collected and accurately recorded.
Provide exceptional customer service at the front desk, addressing patient inquiries and concerns with professionalism and courtesy.
Maintain effective phone etiquette while managing incoming calls, scheduling appointments, and following up with patients regarding their care plans.
Collaborate with staff to facilitate seamless communication regarding patient care and treatment options.
Support the office by performing various administrative tasks as needed, ensuring a smooth workflow within the practice.

Requirements

Proven experience as a DENTAL SCHEDULER or in a similar role within a DENTAL CARE setting.
Familiarity with OPEN DENTAL or similar electronic DENTAL record systems is preferred.
Strong understanding of DENTAL terminology.
Excellent phone systems skills with a focus on phone etiquette.
Ability to manage multiple tasks efficiently while maintaining attention to detail.
Strong organizational skills and the ability to prioritize tasks effectively.
Exceptional interpersonal skills with a commitment to providing high-quality patient care.
A proactive attitude towards problem-solving and collaboration within a team environment.

*Hours: *Monday 9:00am-7pmTuesday 9:00am-6pmWednesday 9:00am-4pmThursday 9:00am-6pmAlternating Saturdays 9:00-2pm
Job Type: Full Time
Pay: $20- $25 per hour
*Software:* Open Dental, Weave (phones, two-way texting), Flex (paperless forms and consents) *Digital Xrays*: Dexis and Romexis
_Does this sound like a place you would love to work? We would be happy to chat with you! :)_
For more information about our office you can visit our website https://www.yourneighborhooddentist.com/
We are also on Facebook & Instagram (@your.neighborhood.dentist)
Join us in making a positive impact on our patients' lives through effective treatment coordination and exceptional service!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off

Schedule:

Monday to Friday
Weekends as needed

Work Location: In person

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