Dental Office Receptionist - UNITED DENTAL CARE - Dublin, CA

Permanent Dental Receptionist / Front Desk Job

Dublin, CA

Job Description

Job OverviewWe are seeking a detail-oriented and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a busy dental office. This role requires strong communication skills, familiarity with dental terminology, and the ability to work efficiently in a fast-paced environment.
Responsibilities

Greet patients warmly and manage their check-in and check-out processes.
Schedule appointments and confirm patient visits.
Maintain accurate patient records and documentation, ensuring compliance with HIPAA regulations.
Review insurance information and assist patients with understanding their coverage, including Medicare and ICD-10 codes.
Handle incoming calls, respond to inquiries, and address patient concerns effectively.
Process payments and manage billing inquiries.
Collaborate with dental staff to ensure smooth clinic operations.
Assist with maintaining a clean and organized reception area.

Requirements

Previous experience as a Dental Receptionist or Medical Receptionist in a clinic or hospital setting is preferred.
Knowledge of dental terminology and familiarity with documentation review processes.
Proficiency in using electronic health record (EHR) systems is a plus.
Bilingual in Spanish is highly desirable to assist our diverse patient population.
Strong organizational skills with attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and prioritize effectively in a busy environment.
A positive attitude and commitment to providing outstanding patient care.

Join our dedicated team where you can make a difference in the lives of our patients while advancing your career in the dental field.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Schedule:

Day shift
Monday to Friday
No weekends

Experience:

Dental Office receptionist: 2 years (Required)
Insurance verification: 2 years (Required)
Computer skills: 1 year (Required)

Language:

Spanish (Required)

Ability to Commute:

Santa Ana, CA 92705 (Required)

Work Location: In person

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