- Permanent Dental Receptionist / Front Desk Job
- Oakland, CA
Job Description
OverviewWe are seeking a dedicated and organized Dental Receptionist to join our team at a busy dental office. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our clinic and enhancing the patient experience.
Duties
Must have experience verifying insurance benefits and accurately calculating/collecting copays.
Greet patients warmly and manage the check-in and check-out process.
Schedule appointments and maintain an organized calendar for the dental team.
Handle patient inquiries and provide information regarding services, procedures, and insurance.
Process payments and manage billing inquiries.
Maintain accurate patient records using dental management systems such as Athenahealth.
Assist with clerical tasks including filing, data entry, and maintaining office supplies.
Understand and apply terminology related to dental procedures.
Collaborate with dental staff to ensure efficient workflow within the clinic.
Skills
Experience working in a dental clinic environment is highly desirable.
Punctuality
Strong clerical skills with attention to detail for accurate record keeping.
Excellent customer service skills to create a welcoming atmosphere for patients.
Familiarity with dental management systems, particularly Athenahealth, is a plus.
Ability to communicate effectively with patients, families, and staff members.
Knowledge of medical terminology related to dentistry is beneficial.
Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment.
If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a dynamic environment, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
401(k)
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
